paulfoel
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Outlook 2010 spam filter - seems to be random
Got two users with identical setup it seems. Both using outlook 2010.
They scan to a MFD which then sends an email of the scan.
One user it goes to inbox, the other it goes to junk folder.
They scan to a MFD which then sends an email of the scan.
One user it goes to inbox, the other it goes to junk folder.
Do both users have the same relay permissions?
Check in the SMTP virtual server in exchange and then relay permissions and you can list specific users that can relay. Are you sure authentication is not being used?
Check in the SMTP virtual server in exchange and then relay permissions and you can list specific users that can relay. Are you sure authentication is not being used?
The rules are probably not truly identical. I would just adjust the spam rule for the machine accepting the email.
It is much better, if you can do it, to have a spam filter that is separate from Outlook. I do this.
It is much better, if you can do it, to have a spam filter that is separate from Outlook. I do this.
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Ah Seems one user is using cached mode the other online mode.
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but like I said its email from a MFD device - user scans to email.
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Differences could be that one has not been fully updated (office updates are done along with the Windows updates monthly?).
Another could be that one user already put the MFD in the whitelist (which is the step to follow for the other user right now, since Outlook doesn't allow you to do anything more than that.)