Solved

Windows 10

Posted on 2016-08-12
5
69 Views
Last Modified: 2016-08-12
We had an experience this week that we don't quite understand loading Windows 10.  One of the computers we had loaded Windows 10 on had a processor failure and the system went down.  We tried to load it on a newer machine and Microsoft would not allow us to activate windows even though we had the proper windows 7 key.  We know the free download program is over, but surely there is a way to reload a machine that has crashed.  Has anyone run into this yet?  If you had can you tell me what the issue is.  This will be an ongoing problem with us as a lot of our machines average in the 6 to 7 year old range.
0
Comment
Question by:enary
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 41753751
We tried to load it on a newer machine and Microsoft would not allow us to activate windows

You cannot do this. You need a proper and different license on the newer machine. The free upgrade is over. Get a machine with Windows 10 installed.
0
 
LVL 58

Expert Comment

by:Cliff Galiher
ID: 41753754
A processor or motherboard replacement is effectively a new machine and therefore the free upgrade license you previously had no longer applies. You must now purchase a new license for that "new" machine.
0
 
LVL 58

Expert Comment

by:Cliff Galiher
ID: 41753759
Encouraging illegal behavior just because Microsoft may not check is still encouraging illegal behavior and goes against ethics and EE policies. Do not do this.
1
 
LVL 88

Expert Comment

by:rindi
ID: 41753791
Replace the bad CPU on your failed mainboard and you should just be able to run the OS without problems. If necessary just install Windows 10 again on that PC directly. When you get asked for the product key just click on I don't have a key and the installation will continue, and once you have an internet connection it will automatically re-register and activate again with the m$ servers.

Replacing a dead CPU is not enough to make you re-activate again. But replacing the mainboard is like a new PC, so for that you need a new Windows 10 license.

The free upgrade using the assistive technologies mentioned above no longer works that easily. You have to call the m$ helpdesk and explain your situation to them, and that you need assistive technologies. The people at m$ will then decide whether you are eligible for the free upgrade or not. If they decide you are, you are then sent an URL from which you can download the utility. They changed that procedure soon after it was published as a loop-hole.
0
 
LVL 70

Accepted Solution

by:
garycase earned 500 total points
ID: 41753846
"... The free upgrade using the assistive technologies mentioned above no longer works that easily. You have to call the m$ helpdesk and explain your situation to them, and that you need assistive technologies. The people at m$ will then decide whether you are eligible for the free upgrade or not. If they decide you are, you are then sent an URL from which you can download the utility. They changed that procedure soon after it was published as a loop-hole.  " ==>   I'm not surprised they changed it.   This is a sad commentary on the ethics of all-too-many folks ... who were willing to simply check an untrue validation just to keep from buying a legitimate license.

Microsoft game VERY ample warning of the free upgrade period -- you had over a YEAR to do this.   If you missed it, it's nobody's fault but your own ... and you should realize  that the "penalty" is really very minor -- you simply have to purchase a valid license.
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article is a collection of issues that people face from time to time and possible solutions to those issues. I hope you enjoy reading it.
An introduction to the wonderful sport of Scam Baiting.  Learn how to help fight scammers by beating them at their own game. This great pass time helps the world, while providing an endless source of entertainment. Enjoy!
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question