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Dell PE1950 with PCIe error b0:d4:f0

Posted on 2016-08-12
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Last Modified: 2016-11-22
I have a remote customer with a crashed PE1950 server. He sent me the attached .jpg showing a critical PCIe error.
I think both of the risers are PCIe.
Can you tell me which component this may be referring to?
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Question by:PhillyGee
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8 Comments
 
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Expert Comment

by:Manuel Flores
ID: 41754370
No attached .jpg
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by:PhillyGee
ID: 41754871
Sorry, hope this one is successful.
Error.PNG
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Manuel Flores earned 500 total points (awarded by participants)
ID: 41754995
Your issue is about whatever card you have in slot 4.
I would call DELL support first of all as they provide CD to run diagnostics tests.
They may need you to swap card slots to be sure and see if the error follows the card or only when the card is in slot 4.
You could update the firmware on the card and the motherboard even if it is a third party or DELL card.  If the error persists, pull the card to test.

..MFlores..
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Expert Comment

by:andyalder
ID: 41755041
PCI device 4 is unlikely to be in slot 4, it's probably integrated onto the motherboard.
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by:Manuel Flores
ID: 41755056
That's correct.  Must check what device is... maybe is not a critical one... i.e. a nic im case you don't use it.  Anyway I would call Dell support to provide the diagnostic procedures.

..MFlores..
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by:Manuel Flores
ID: 41779498
I provided the best procedure according to my own experience.
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by:andyalder
ID: 41782227
You told him it was whatever was in PCI slot 4 :(
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by:Manuel Flores
ID: 41782231
Please, read ahead.
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