Posted on 2016-08-12
I have a strange one, a user in the office is experiencing duplicate printing, but ONLY with one specific printer, with one specific application (word 2010)
So if the user prints from notepad to that printer and chooses 2 copies, you get two copies.
If the user prints from excel to that printer, and chooses 2 copies, you get 2 copies
If the user prints from word to that printer, and chooses 2 copies, you get 4 copies!!
If the user prints from word to ANOTHER printer and chooses 2 copies, you get 2 copies!
So this could be a preference for a specific printer, in a specific application.. But I can't find out where?? And 'pages per sheet' is set to 1
Anyone seen anything like this before?
Printer is a HP (using HP universal driver)
Printer is shared from a print served (winsvr 2008 r2)