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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 97
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Apple iPhone Showing email address

Hello Experts,

Can someone let me know why my email address keeps on appearing as my contact in other peoples iPhone when I text them e.g. my friends see me as cpatte7372@icloud.com when I text them instead of my name Carlton?

Cheers
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Member_2_7966113
Asked:
Member_2_7966113
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1 Solution
 
John HurstBusiness Consultant (Owner)Commented:
The iPhone uses Names out of Contacts. If the contact is "bare bones" perhaps all it has is email address. If the contact is fully formed with Name in the correct spot, messages will use the Name.

I get my iPhone Contacts from Outlook, and I ensure that Outlook contacts are fully formed.

My texts to and from show Name not email address.
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Member_2_7966113Author Commented:
Hi John,

I just looked back at my question, and I don't think I phrased it well.

What I was trying to say is my name appears as cpatte7372@icloud.com in other peoples phone when I send them a text message (or are you saying, if my friend doesn't have my contact details in his iPhone I will appear as cpatte7372@icloud.com?)

Cheers
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John HurstBusiness Consultant (Owner)Commented:
If the receiving party does not have you as a contact , then their device has no way of knowing your name.

For frequently used text make sure you are all properly set up as contacts.

You can use the iPhone contacts for this,
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Member_2_7966113Author Commented:
Thanks John, that makes sense
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John HurstBusiness Consultant (Owner)Commented:
You are very welcome and I was happy to help
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Kyle SantosCustomer RelationsCommented:
It sounds like iMessage is using your iCloud email address as the primary sender.  You might check this out too:

Go to Settings
Messages
iMessage (is toggled on)
Go to Send & Receive
Set your 'Start New Conversations from' your phone number

Source: https://support.apple.com/en-us/HT201287
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