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1namyln
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Unable to see video card type in Device Manager when drivers appear to be installed Asus m51bc-us0060

Windows 7 Pro 64bit, up-to-date, factory ASUS video card r9270x.  Installing a fresh copy of Windows 7 64bit.  With factory video card installed Device Manager shows Standard VGA Graphics Adapter.  I swapped this video card for another with no resolve.  I've reset BIOS to defaults.  

I've installed MFG video driver packages.

None of the above steps have resolved the problem.

Thanks in advance.
HardwareDisplays / MonitorsWindows OS

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John

8/22/2022 - Mon
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John

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dbrunton

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dbrunton

Missed the drivers link.  Go here

https://www.asus.com/Tower-PCs/M51BC/HelpDesk_Download/
1namyln

ASKER
Might be an O versus a zero at the end of the model number.  I will try installing the mobo drivers first then the video card driver.  First time I've ever experienced such an issue.
IMG_20160813_220005.jpg
nobus

Looks like an O
it can also be a bad video card  - check if you see it in the bios -it could be disabled
or you need a bios update possibly
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William Peck
Merete

Open your device manager then display adapters is there 2 different adapters listed?
One represents onboard one is the graphics adapter
Go to the top of device manager and view> tick to show hidden devices see if there is "other" devices.
You should do this in safemode
Uninstall both then manually install choose the drivers for motherboard use motherboard disc if you ahve one.
Install motherboard drivers first
then the video card which is?
Another way to check the display adapters in windows 7
rightclick desktop>screen resolution>to the right click on advanced settings it will list your graphics card or your onboard chip
nobus

or post tthe screenshot from DM, with display adapters expanded
1namyln

ASKER
Needed BIOS and video card update.  Fixed things!  Thanks to all for your efforts.
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John

You are very welcome and I was pleased to assist.