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MS Outlook 2016 freeze up on Dell Precision M4800

I have a new Dell Precision M4800 with Windows 10 Professional installed. After installing Office 2016 Professional plus VL Outlook displays following error "Microsoft Office Outlook Has Encountered a Problem and Needs to Close". Some days the user reports no problems, other days Outlook works for a while then fails, Other days it fails immediately. The user has a Hosted Exchange account. I have tried deleting the user profile and recreating it. I have also uninstalled MS Office and re-installed the same version. Lastly I have removed 2016 and installed MS Office Professional plus 2013 VL with the same results. I have three other identical laptops with the 2016 version installed with no errors. The error happens when the user is on a wired connection and when connected wirelessly. All other software on the users laptop works without issue. The users webmail works fine even when Outlook fails.
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Edward PamiasTeam Lead RRS Desk
Top Expert 2016

Commented:
Try running outlook in safe mode. Go to the run line and type outlook.exe /safe  see if the user still has an issue. If the issue goes away it could be an add-on.
Are you using the 64 bit version?  I would use the uninstall tool, and then install the 32 bit version.  So many issues have been cause because of the 64 bit version.

uninstall tool:
https://support.office.com/en-us/article/Uninstall-Office-2016-Office-2013-or-Office-365-from-a-PC-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-US&rs=en-US&ad=US
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Also, still using Office 2013, make a new, test Windows User Profile (Account). Log into the new Windows Account, set up Outlook 2013 and test.
Dale
Commented:
Thanks to everyone
@ Edward Pamias - I've already tried that, same result.
@ Knightsman - I already knew not to install 64 bit versions. Only 32 bit versions have been installed.
@ John Hurst  - I haven't tried that. I'll try it.
rettif9Dale

Author

Commented:
Having trouble getting access to laptop. Question is not abandoned.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Having trouble getting access to laptop. Question is not abandoned.

You need to respond to the suggestions above.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Have you checked the laptop? The question is coming up as abandoned.