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Can't customize a VM during cloning process with vCenter 5.0

Posted on 2016-08-15
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Last Modified: 2016-08-17
Hi,

When I try to customize a Windows 2008 VM during the cloning process with vCenter 5.0 I got this err:

vm-err.gif
Why is that happening?
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Question by:SAM2009
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ID: 41757470
if you deploy a standard Windows 2008 server template can you customise it ?
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Richardson Porto earned 500 total points
ID: 41757733
Do you have VMware Tools installed and upgraded on virtual machine that you want to customize ? Take a look at the VMware KB article for that issue: https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1020716
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by:SAM2009
ID: 41758858
No I did not deploy from template. I clone a live server and plan to rename and change IP after.

I think the problem is on vm tool that is not up to date because vCenter version is not old (5.0). But if install a new vm tool that requires a reboot which is not possible. I think I have no choice to clone as is that means without customization.
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Expert Comment

by:Richardson Porto
ID: 41759248
So, you can do the process in two steps.

  1. First, clone the virtual machine without do customization, power on the clone with the network disconnected and upgrade the VMware Tools;
  2. Second, make a clone of the virtual machine with VMware Tools updated and choose the customization that you want, and delete the old clone.
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by:SAM2009
ID: 41760513
Thanks
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