troubleshooting Question

Office 365 on premise deployment activation not seamless (SSO)

Avatar of whenz
whenz asked on
Microsoft 365
3 Comments1 Solution247 ViewsLast Modified:
Dear all

We have O365 deployed on premise.
User federation uses a third party tool (NetIQ CloudAccess) and works fine.
Now when a user starts an Office application on his desktop he get's a prompt asking to enter email address for activation.
When he enters his email and clicks next everything works fine (Office activated without further password prompt).

Is there a configuration / setting available, so that the user doesn't need to enter his email address?

regards
Werner
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