Windows installer starts when trying to run Office apps
Posted on 2016-08-16
Customer is running Win7 pro on a HP PC. Office 10 (Home and Business) is installed. Has worked well since 1014. Some time ago Windows installer popped up an install window for Nuance Paper port 12. It took some time to close the window (abort process), but other apps were not affected. Recently a Windows installer window started to pop up when stating Word, Excel or Outlook.
I have tried to repair Office (via Control Panel), but nothing seems to happen. Has checked vor virus or malware. Nothing found. Tried to install Office 10 (H&B) on top of the old install, but got an error message (don't recall it) and had to terminate the install.
Checked the Office shortcuts (that has been there since first install). To my surprise it said something like "Install when needed". I may get hold of a screenshot if needed.
Any ideas how to fix this?