Hi, today, I opened my Microsoft Outlook 2010 and found that all of my emails are frozen. In other words I can not drag and drop to different folders. All mail comes into Outlook from my Google account and I recently made some changes in Google (added Google Docs) and I wonder if while I was doing that I could have accidentally hit the wrong key somewhere within Google mail. I have had two accounts working this way for about a year and this has never happened.
Is there something within Outlook that would cause this? I need to be able to move incoming mail to specific folders. Thanks in advance BTW, I use Windows 10.
Hey there...try a couple of simple things first.
1) Press Esc key a couple of times. That could restore drag n drop capabilities
2) Try to open Outlook in safe mode and verify the status. To use Outlook
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