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ithaca itherm 280 gibberish print

Posted on 2016-08-16
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Last Modified: 2016-08-18
I have a ithaca ithermal 280 receipt printer and when you print to it, it is gibberish.  If I do a self test print, it prints fine.  I know it is not a driver issue as we have multiple printers, and only a few of what we have print gibberish.  I have compared the configuration from a good working printer to one that prints gibberish and the only different between the two is the calibration under the black dot options.  On the good on, it is set to "1" and on the one that prints gibberish is set to "6".  I can not change the calibration.  Any suggestions would be greatly appreciated!

Thanks,
Russell
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Question by:russell12
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2 Comments
 
LVL 17

Accepted Solution

by:
Sajid Shaik M earned 1500 total points
ID: 41758909
Make sure the desired printer is set as the default printer
http://windows.microsoft.com/en-US/windows7/Change-your-default-printer

Step 2:

Re-install the USB Composite Device from Device Manager
a.ClickStart and then Run .
b.Type devmgmt.msc in the Run window and then press Enter to open the Device Manager Window.
c.Click the plus sign (+) next to Universal Serial Bus Controllers.
d.Right clickUSB Composite Device , click Uninstall , and then clickOK .
e.Disconnect the USB cable from the computer and then reconnect it.
f.Follow the instructions in the Found New Hardware wizard to install the drivers.
g.Right-click the printer icon, and then clickPrint Test Page to print a Windows self-test page.
h.Close all windows and try printing from the application you were using before.
Step 3:
You can also try runningPrinter troubleshooter and check.
http://windows.microsoft.com/en-US/windows7/Open-the-Printer-troubleshooter

check once uninstall the drivers and update from windows if it's windows machine otherwise install latest drivers, if issue still remains try old version of drivers for that ..

all the best
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LVL 2

Author Closing Comment

by:russell12
ID: 41761784
The printer is set as the default, and i know it is not a driver issue due to the fact that another printer with the same model and board rev. # prints  just fine.  I figured the issue out and it was the pcb board for the parallel port.  I accepted your solution as it would be the most common issue to this problem.
Thanks for your reply,

Russell
0

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