What is this ?

My O S is win 10 pro 64 bit and I use MS Edge's outlook 365, the Online web application.  From time to time I get an email such as in the attached.  While I quickly go for the delete key, but I am curious to know what this is about.  Hope someone can please advise me. thank u.
bsod-error.JPG
jegajothyretiredAsked:
Who is Participating?
 
btanExec ConsultantCommented:
As most said, it will be Tech support scam. Do not call that number. This is experienced by others too. notice same error code shared in the forum below
http://answers.microsoft.com/en-us/protect/forum/protect_other-protect_scanning/i-am-receiving-a-repetitive-message-that-windows/22bf8f04-97ad-48e0-badf-c5b4908c6962?auth=1

Couple of action can be taken
- Change your login password and change for account in other service using same password
- Remove the Tech Support Scam pop-up
https://malwaretips.com/blogs/remove-tech-support-scam-popups/
> Clean of from the task manager
> Scan it with AdwCleaner and Junkware Removal toolkit
> Scan with another AV such as Malwarebytes Anti-Malware
> Scan for assurance with HitmanPro
> Check for any installed appls and remote related software like Teamviewer, VNC etc. Remove them
- May consider lodging complaint if you start receiving scam calls
https://www.ftccomplaintassistant.gov/
0
 
ecarboneCommented:
It's a scam. You call the phone number, they claim to be Microsoft or Dell and they want you to give them access to your computer by launching a remote access app, or by going to a website. Once they get access to your computer they install ransomware and/or steal your personal info.

I wish there was a way to crack down on these people and throw them in prison.
1
 
Edward PamiasTeam Lead RRS DeskCommented:
Exactly what ecarbone said. don't call it's a scam. Sometimes they even call you.
0
On-Demand: Securing Your Wi-Fi for Summer Travel

Traveling this summer?Check out our on-demand webinar to learn about the importance of Wi-Fi security and 3 easy measures you can start taking immediately to protect your private data while using public Wi-Fi. Follow us today to learn more!

 
EirmanChief Operations ManagerCommented:
Don't trust attachments or links from ANYONE even those appearing to emanate from your family.
Spammers and hackers can steal address books and fake the senders name & email address.

Beware of opening ANY attachment - even innocent types which can't normally initiate an infection.
File extensions can be faked!

Check to see if your mail service provider can filter mail for spam
and check your spam folder regularly to correct/teach it errors (by marking items as NOT Spam)
0
 
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
At which point do people ever realize that Microsoft NEVER invites users to call them when there is a problem.

Moreover, that is one of the worst looking error messages I've ever seen -- as you know--- Windows 10's interface is very clean and tidy and they would never have allowed something as messy as that to pop up on your screen -- aesthetics alone should have tipped you off that it was bogus.

Here are some more you can view :  Scams
0
 
jegajothyretiredAuthor Commented:
in response to Jeffrey, as a rule, I do not respond, but I thought I would educate myself of the origin of the originators of such creativity.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.