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Outlook Rule removing emails from GMail Server?

Posted on 2016-08-17
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Last Modified: 2016-08-17
Hi, I have a POP3 account and an IMAP account. The IMAP is with Gmail.

It's set up as recommended here: https://support.google.com/mail/troubleshooter/1668960?authuser=1&hl=en&rd=1

But I wanted to see the emails in my usual POP3 inbox. So I set up a rule.
Where I set up the rule
The rule says,
The rule
But the boss says this is removing the emails from the server, and when I go to the gmail account online, there are no emails in the inbox.

Two questions:
1. Could the rule be causing the emails to disappear from the server?
2. If not, what is and how can I fix it?

Thanks, I'm using Outlook 2007 on Windows 7.
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Question by:mel200
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Accepted Solution

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ScottCha earned 500 total points
ID: 41759467
It looks like it's because you are "moving" the emails instead of sending a copy to the other folder.

Try changing the rule to send a copy instead of moving the messages.
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Author Comment

by:mel200
ID: 41759490
Aha. Thanks, I'll do that and let you know.
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Author Closing Comment

by:mel200
ID: 41759498
Bingo, thanks so much!
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LVL 29

Expert Comment

by:ScottCha
ID: 41759568
You are welcome.  Glad I could help.
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