No disk drive
Laptop: HP Pavilion, OS: Windows 10.
Until recently the disk drive of the laptop worked as expected.
Suddenly it started to display the message "No disk drive", although, from time to time, for a short time, the laptop displays the content of the DVD which is in the disk drive.
Unfortunately I don't get a suggestion from HP.
What should I do.
Until recently the disk drive of the laptop worked as expected.
Suddenly it started to display the message "No disk drive", although, from time to time, for a short time, the laptop displays the content of the DVD which is in the disk drive.
Unfortunately I don't get a suggestion from HP.
What should I do.
Check on the HP site whether there is a firmware upgrade available for the DVD drive. Also check whether there is a BIOS upgrade that could be addressing such an issue.
So you're DVD is flaky?
From past experience it's probably going bad.
I've had quite a few laptop dvd players die over the years.
From past experience it's probably going bad.
I've had quite a few laptop dvd players die over the years.
DVD drives soon will be obsolete. Most "thin" laptops don't even have them.
I convert my DVDs to ISOs and just mount them virtually or copy the files to an 8Gb USB drive.
I convert my DVDs to ISOs and just mount them virtually or copy the files to an 8Gb USB drive.
Cost of optical media is way cheaper than flash and it also doesn't suffer from bit rot if you need long term storage.
So obsolete is still pretty far down the road.
So obsolete is still pretty far down the road.
ASKER
To pjam: No, it is the drive not the DVD. The message "No disk drive" is displayed also when there is no DVD and when any DVD is present.
What is a dri9ve?
To pjam: No, it is the drive not the DVD. The message "No disk drive" is displayed also when there is no DVD and when any DVD is present.
Like pjam says, your DVD drive is failing or has failed. Buy a new one, or if you don't use it much get an USB external for usually less money than it costs to replace the internal drive.
ASKER CERTIFIED SOLUTION
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ASKER
The drive is OK but the connection to the laptop is defect. I will ask a hardware specialist to repair it.
Thank you all for your suggestions.
Thank you all for your suggestions.
Probably cheaper to buy a new laptop.
The drive is OK but the connection to the laptop is defect. I will ask a hardware specialist to repair it.
Thank you all for your suggestions.
That will be very expensive to repair, if it can be repaired. This would require removing the motherboard, then attempting to desolder the connector... IF it is actually the connector... then soldering in a new one. Desoldering is no easy feat... I tried to repair a bad USB connection on a printer... only 4 board connections... it's very tough to get all four hot enough at the same time to such the solder off for removal without burning up other components on the board.
And, as I noted it might not be the connector. It might be the onboard wiring gone back, or a component on the motherboard gone bad.
pgm554 has it right... a new laptop, or at the very least, a new motherboard known to work.
out of curiosity -how did you find the connection was bad?
ASKER
The hardware specialist whom I consulted is a friend of mine. He will tell me which is the best solution.
Thank you all.
This is my very last comment.
Thank you all.
This is my very last comment.
you should not forget to close the question; and if possible, post the solution
ASKER
I installed an external disk drive
i fail to see how that can help if a drive is not seen..
Or you can purchase a replacement.