Solved

Laptop Reset to factory defaults after Windows 10 free upgrade

Posted on 2016-08-17
7
34 Views
Last Modified: 2016-09-06
Having problems with a laptop, seems that setting it back to factory defaults will help solve the issues.  The laptop came with Windows 8, and since has been upgraded to the free Windows 10.

Will I be able to get Windows10 back on the laptop?
0
Comment
Question by:cdsparks60
7 Comments
 
LVL 46

Expert Comment

by:noxcho
ID: 41760214
No. The free upgrade offer has ended on 29th July 2016. Now if you want to upgrade to Windows 10 you have to buy it.
https://support.microsoft.com/en-us/help/12435/windows-10-upgrade-faq
0
 
LVL 47

Accepted Solution

by:
dbrunton earned 100 total points (awarded by participants)
ID: 41760223
>>  and since has been upgraded to the free Windows 10.

Unsure about your question.  I suspect it goes like this:

Windows 8 on laptop
Upgrade to the free Windows 10
Problems so go back to Windows 8 (or are planning to)
Either way, if you authenticated your Windows 10 with Microsoft (which you probably did when you installed it), you can reinstall Windows 10 with no problems. You've done the authentication before and Windows 10 will recognise this machine and authenticate it again with no problem.s
0
 
LVL 46

Assisted Solution

by:noxcho
noxcho earned 100 total points (awarded by participants)
ID: 41760229
Here is a guide which can help you get the Windows key from your installation: http://www.pcadvisor.co.uk/how-to/windows/how-view-your-product-key-in-windows-10-3632749/
Which is useful by reinstalling Windows 10.
0
How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

 
LVL 13

Assisted Solution

by:akb
akb earned 100 total points (awarded by participants)
ID: 41760253
Yes, you can reinstall Windows 10.
Download Windows 10 from here: https://www.microsoft.com/en-au/software-download/windows10
It should automatically activate. If you have problems activating it, call Microsoft and explain what happened. They will activate it for you.
0
 
LVL 87

Assisted Solution

by:rindi
rindi earned 100 total points (awarded by participants)
ID: 41760300
You will just have to install the correct version of Windows 10 which you got registered with (home or Pro, 32bit or 64bit doesn't matter). When you get asked for the product key just click on "I don't have a key" and the installation will continue. Once the system has an internet connection it will automatically re-activate as it has already been registered with the m$ servers.
0
 
LVL 91

Assisted Solution

by:nobus
nobus earned 100 total points (awarded by participants)
ID: 41760599
i also had a case where factory restore was needed -with a bad drive
i restored it to Win7, then upgraded it to W10 - and it was  activated ok again

and as said, you can simply install W10 fresh too - if you don't need all the factory installed softwares
0
 
LVL 47

Expert Comment

by:dbrunton
ID: 41785790
Splitting between experts.  Experts explained and confirmed that a previously installed authorized version of Windows 10 on a machine can be reinstalled again on this machine without problems.
0

Featured Post

Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

Join & Write a Comment

When it comes to showing a 404 error page to your visitors, you do not want that generic page to show, and you especially do not want your hosting provider’s ad error page to show either. In this article, I will show you how to enable the custom 40…
With Windows evolving further, the built-in protective mechanisms get better and better. Still, Microsoft is not very good at introducing those to the technical community. This article is about a new bitlocker functionality that could revolutionize …
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now