Switch & Internet Upgade

Italiabella
Italiabella used Ask the Experts™
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Hello Everyone,
I am informing everyone about the next two steps that will be happening at xxxx on Saturday 20th and Tuesday 23rd.

Saturday August 20th.

This Saturday August 20th Jim xxxx will purchase a new switch and install it.  When the new switch will be installed and more ports will be available, Jim will run a new cable from the switch to Ana station in which a new computer has been set up. Jim also will make sure to separate the Ethernet cables needed for the phone system from the Ethernet cables needed to run the computers network. This cleanup/switch upgrade must be done before the COX technical team install the new Router. In this way we will avoid confusion for the COX team and will avoid them to inadvertently bringing down part of your network.


Tuesday August 23rd

The Cox Technician is scheduled to come on site and upgrade your old equipment between 10:00am and 12:00am on Tuesday morning. They will replace the old modem with a new Modem/Router/Firewall with Wi-Fi capability.  Switching from the current situation in which you have two separate boxes one for a modem and one for a Router to only one box that combine Modem/Router/Firewall should fix the dropping wireless signal that you have been experiencing lately. It will also greatly increase the speed of your internet performances. You will be upgrading your internet from 16Mbps to 200Mbps. This will allow the 23 devices in your organization to be connected simultaneously without experiencing any surfing buffering anymore.

The COX team estimate 1 hour downtime for this project.

Thank you everyone for your patience,
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Business Consultant (Owner)
Most Valuable Expert 2012
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Commented:
Some thoughts to consider
======================


 I am informing everyone about the upgrade (taking place in two steps) that will be happening at xxxx on Saturday 20th and Tuesday 23rd.

 Saturday August 20th.

 This Saturday August 20th, Jim xxxx will purchase a new switch and install it.  Once the new switch has been installed, more ports will be available and Jim will run a new cable from the switch to Ana's station where a new computer has been set up. Jim also will make sure to separate the Ethernet cables needed for the phone system from the Ethernet cables needed to run the computers network. This switch upgrade and related work must be done before we allow the COX technical team to install the new Router. In this way we will avoid confusion for the COX team, and it will help them avoid inadvertently bringing down part of your network.


 Tuesday August 23rd

 The Cox Technician is scheduled to come on site and upgrade your old equipment between 10:00am and 12:00am on Tuesday morning. They will replace the old modem with a new Modem/Router/Firewall with Wi-Fi capability.  This change from the current situation in which you have two separate boxes (one for a modem and one for a Router) to just one box that combines Modem, Router,  and Firewall. This should fix the poor wireless signal problem that you have been experiencing lately. It will also greatly increase the speed of your internet. You will be upgrading your internet from 16Mbps to 200Mbps. This will allow the 23 devices in your organization to be connected simultaneously without experiencing any web surfing issues anymore.

 The COX team estimate 1 hour downtime for this project.

 Thank you everyone for your patience,

Author

Commented:
Thank you John I forgot a paragraph.

Jim confirmed that he will be in the office to assist the COX Technician during the internet upgrade.  In case you require also my assistance during this upgrade please approve It via email. The estimate time is around 3 hours equal to $360. One approved I will be happy to lock a few hours on Tuesday morning. Please let me know.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I made some modest adjustments

Jim confirmed that he will be in the office to assist the COX Technician during the internet upgrade.  In case you also require my assistance during this upgrade, please approve It via email. The estimate time is around 3 hours (which will amount to $360). One approved, I will be happy to block out a few hours on Tuesday morning. Please let me know.
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thanks again and good luck with your project.

Author

Commented:
thank you John, this is a long one :) but I need to make sure to put every step I writing to protect myself against miscommunication ;)

Author

Commented:
I am writing another paragraph of my proposal now...I will post it as soon as I am done..

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