Exchange 2010 Server, Outlook Autodiscover Issues

Posted on 2016-08-18
Medium Priority
Last Modified: 2016-09-20

I am currently trying to setup a profile on my machine to test a client's email account. I have access to the in-house server and cannot figure out the proper settings to get connected to the account using Outlook 2016. Any suggestions? Let me know if more information is needed.

Edit: Additionally, I am able to connect using any mobile device. Just no luck in Outlook 2016.
Question by:NOC123
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LVL 27

Accepted Solution

☠MAS☠ earned 1000 total points (awarded by participants)
ID: 41761220
Please check my article and make sure it is configured as in the article.

If the issue still persists please get back to me.

LVL 17

Assisted Solution

Ivan earned 1000 total points (awarded by participants)
ID: 41761535

Outlook 2016 is using AutoDiscover service for connecting to Exchange. As per MAS article, you need to create DNS records and configure services - haven't look it very carefully, but should be ok :).

Anyway, you should run test from MS site: https://testconnectivity.microsoft.com/
Run Outlook Autodiscover first, and if it is ok, then run Outlook Connectivity.

If there are some errors, post here, for further investigation.

LVL 27

Expert Comment

ID: 41780737
Hi NOC123,
Appreciate if you can update the thread with the latest info.

LVL 27

Expert Comment

ID: 41806171
You should have enough information to resolve this issue.

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