Exchange 2010 Server, Outlook Autodiscover Issues

Posted on 2016-08-18
Last Modified: 2016-09-20

I am currently trying to setup a profile on my machine to test a client's email account. I have access to the in-house server and cannot figure out the proper settings to get connected to the account using Outlook 2016. Any suggestions? Let me know if more information is needed.

Edit: Additionally, I am able to connect using any mobile device. Just no luck in Outlook 2016.
Question by:NOC123
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Accepted Solution

-MAS earned 250 total points (awarded by participants)
ID: 41761220
Please check my article and make sure it is configured as in the article.

If the issue still persists please get back to me.

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Assisted Solution

Ivan earned 250 total points (awarded by participants)
ID: 41761535

Outlook 2016 is using AutoDiscover service for connecting to Exchange. As per MAS article, you need to create DNS records and configure services - haven't look it very carefully, but should be ok :).

Anyway, you should run test from MS site:
Run Outlook Autodiscover first, and if it is ok, then run Outlook Connectivity.

If there are some errors, post here, for further investigation.

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Expert Comment

ID: 41780737
Hi NOC123,
Appreciate if you can update the thread with the latest info.

LVL 25

Expert Comment

ID: 41806171
You should have enough information to resolve this issue.

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