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David BirdFlag for United States of America

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One exchange account (journaling) will not authenticate with EWS

I am tring to use GFI archiver on a new server I just added.  When I attempt to authenticate it using the account journal with EWS, I get an 401: unauthorized.

If i open in IE and run: https://<fqdn>/ews/exchange.asmx with ANY other user account, it authenticates with user credentials.  If I use my account: journal, it fails with the above.  The account is active and I can login to OWA using the account and password.  Don't have a clue where to start tracking this one down.  Any thoughts?

thanks
dave
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Jian An Lim
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I had created a new account. The first account was a normal user account that was working on one server but not the new one.  Don't have a clue why.  New account setup same way worked fine.
thanx