Acrobat plug in could not be verfied in firefox (Mac)

Posted on 2016-08-18
Last Modified: 2016-08-20
On a MacAir 10.10.5 with Acrobat 10.1.16 and Firefox 48 and Safari, the Acrobat Plug-in Create PDF could not be verified for use. And I can find no way to update it or get its signature verified. Stuck. Thanks.
Question by:normanml
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LVL 43

Expert Comment

by:Davis McCarn
ID: 41762317
About the first thing I do on any Mac is to use the disk utility to verify the disk, verify permissions, and then to repair permissions.  Almost very Mac I see has permissions issues.
Afterwards, try repairing Acrobat.

Author Comment

ID: 41762873
Did as you suggested with the disk utility. There does not seem to be a way to repair Acrobat XI on the mac. No "repair" button under help. I'm guessing that I'll have to uninstall, reinstall, then apply the updates??????
LVL 43

Expert Comment

by:Davis McCarn
ID: 41762951
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Author Comment

ID: 41762988
Yes, there is no adobe plug-in icon in additional tools and features. And there seems to be no way to update the plug-in.
LVL 43

Accepted Solution

Davis McCarn earned 500 total points
ID: 41763047
If there were any permissions issues, it may well be worth trying the uninstall/reinstall; but, beginning with Firefox 44, addons/plugins have to be signed by Mozilla or they won't work.  I did find that printing to PDF should.

Author Closing Comment

ID: 41763789
Thank you.

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