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Acrobat plug in could not be verfied in firefox (Mac)

Posted on 2016-08-18
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Last Modified: 2016-08-20
On a MacAir 10.10.5 with Acrobat 10.1.16 and Firefox 48 and Safari, the Acrobat Plug-in Create PDF could not be verified for use. And I can find no way to update it or get its signature verified. Stuck. Thanks.
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Question by:normanml
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6 Comments
 
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Expert Comment

by:Davis McCarn
ID: 41762317
About the first thing I do on any Mac is to use the disk utility to verify the disk, verify permissions, and then to repair permissions.  Almost very Mac I see has permissions issues.
Afterwards, try repairing Acrobat.
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Author Comment

by:normanml
ID: 41762873
Did as you suggested with the disk utility. There does not seem to be a way to repair Acrobat XI on the mac. No "repair" button under help. I'm guessing that I'll have to uninstall, reinstall, then apply the updates??????
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LVL 43

Expert Comment

by:Davis McCarn
ID: 41762951
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U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

 

Author Comment

by:normanml
ID: 41762988
Yes, there is no adobe plug-in icon in additional tools and features. And there seems to be no way to update the plug-in.
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Accepted Solution

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Davis McCarn earned 2000 total points
ID: 41763047
If there were any permissions issues, it may well be worth trying the uninstall/reinstall; but, beginning with Firefox 44, addons/plugins have to be signed by Mozilla or they won't work.  I did find that printing to PDF should.
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Author Closing Comment

by:normanml
ID: 41763789
Thank you.
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Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

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