Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Windows 10 Upgrade Failure Error cannot be removed from Windows Update screen.

Posted on 2016-08-19
3
26 Views
Last Modified: 2016-09-18
So I've run into an issue with a perticular customer and their Windows Update. He rolled back from Windows 10 to Windows 7 and now Windows Update constantly shows a "Windows 10 upgrade failed" error. The error goes away if you open the update screen and then close and reopen it. However, that error returns on reboot. I've run update reset tools, CCleaner for the registry just in case, ATF cleaner and even the Windows Disk Cleanup. Any ideas on how to remove this error?
0
Comment
Question by:BNCAdmin
  • 2
3 Comments
 
LVL 80

Assisted Solution

by:David Johnson, CD, MVP
David Johnson, CD, MVP earned 500 total points
ID: 41762880
Try the GWX Control Panel to remove the downloaded pre-install files http://ultimateoutsider.com/downloads/
1
 
LVL 1

Accepted Solution

by:
BNCAdmin earned 0 total points
ID: 41771687
Unfortunately that's one of the main things we went through on the issue. I've been unable, as of yet, to remove the error. We eventually had to inform the customer that it would be a small nuisance but wouldn't really hinder his update experience. Any thoughts on a potential fix since?
0
 
LVL 1

Author Closing Comment

by:BNCAdmin
ID: 41803564
No solution found on the issue, but after such time it seemed we had no consensus. Closing the topic for now until the problem comes up again.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

792 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question