Backup Exec 15 not showing job history in report if failed/cancelled.

Daniel Checksum
Daniel Checksum used Ask the Experts™
on
I've created a backup report job on a weekly basis.  Every Friday it emails a report of all the jobs that failed/completed during the last 7 days.  I have one backup job that failed yesterday(says cancelled).  Because of this the report is ONLY showing the one cancelled job and not the 3-4 successful jobs before that.  All the successful jobs reported 7 days worth.  I tried to Google but due to the complexity and the exact issue, I didn't get many results.
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Commented:
If you have Veritas support, check there for better results.
Mike McCrackenSenior Consultant
Most Valuable Expert 2011
Top Expert 2013

Commented:
What reporting tool are you using to create the report?

mlmcc

Author

Commented:
I'm using the built in report tool in Backup Exec.  Choose "Reports" tab -> Custom - "New Custom Report" ->
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Mike McCrackenSenior Consultant
Most Valuable Expert 2011
Top Expert 2013

Commented:
Any idea what tool they are using or is it a custom tool?

mlmcc

Author

Commented:
I don't understand the question.  I'm using the built-in tool.  I'm not using any third-party applications for reporting their backup jobs.
Mike McCrackenSenior Consultant
Most Valuable Expert 2011
Top Expert 2013

Commented:
Some applications call a third-party tool to create the reports.  If you can't tell (ie you don't see a say Crystal Reports title screen) then they may be using their own tool.

Without knowledge of the tool it is difficult to provide any insight.

mlmcc
Mike McCrackenSenior Consultant
Most Valuable Expert 2011
Top Expert 2013

Commented:
pjam made the suggestion to work with Veritas, the ultimate solution

mlmcc

Author

Commented:
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