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Using the Win 10 cd from Dell

I purchased a Dell Laptop with Windows 7 pro installed with the Win 10 cd and license. Can I upgrade using the win 10 cd or do I have to do a complete reinstall?
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Casper30004
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Casper30004
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3 Solutions
 
noxchoCommented:
Is this a CD or DVD? To upgrade the Windows 7 Pro to Windows 10 you do not need usually a CD. You can download a full version of Windows 10 from Microsoft directly and perform the upgrade installation.
Till July 29 you could do it directly as described here: http://www.dell.com/support/article/us/en/04/SLN297955
BTW, what is there on that CD?
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Casper30004Author Commented:
It is a DVD the label says it is only the operating system, no drivers included. Inserted the DVD into a drive and it is only the operating system.
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rindiCommented:
If there is a setup.exe on that DVD run that, and it should do an upgrade.

If you boot the PC from the DVD, then it will do a fresh installation.

Even if you can do an upgrade, I recommend a full backup before you start, as things can fail.
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Casper30004Author Commented:
No exe on the DVD, so I guess I will just reload, There is really nothing of consequence on the laptop right now. Dell wouldn't answer that question unless I paid for a support incident. The machine is two weeks old, they can be very frustrating
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John HurstBusiness Consultant (Owner)Commented:
You purchased the machine with Windows 7 after the free upgrade period. So now you must pay for Windows 10.

You can use the DVD you have or the Media Creation Link (which will make you pay).

https://www.microsoft.com/en-us/software-download/windows10
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rindiCommented:
If he got the PC with the Windows 10 DVD from Dell, he should be properly licensed.
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John HurstBusiness Consultant (Owner)Commented:
That would be true. Casper - did you get the Windows 10 DVD from Dell?
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Casper30004Author Commented:
Yes it came with the Laptop.
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John HurstBusiness Consultant (Owner)Commented:
So then back up and install the DVD. It should have good starting drivers if from Dell.
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Casper30004Author Commented:
Thank you everyone for your input. Will back up and reload tonight
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John HurstBusiness Consultant (Owner)Commented:
Thanks for the update
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