Solved

Using the Win 10 cd from Dell

Posted on 2016-08-19
11
65 Views
Last Modified: 2016-11-22
I purchased a Dell Laptop with Windows 7 pro installed with the Win 10 cd and license. Can I upgrade using the win 10 cd or do I have to do a complete reinstall?
0
Comment
Question by:Casper30004
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
  • 2
  • +1
11 Comments
 
LVL 47

Expert Comment

by:noxcho
ID: 41762726
Is this a CD or DVD? To upgrade the Windows 7 Pro to Windows 10 you do not need usually a CD. You can download a full version of Windows 10 from Microsoft directly and perform the upgrade installation.
Till July 29 you could do it directly as described here: http://www.dell.com/support/article/us/en/04/SLN297955
BTW, what is there on that CD?
1
 

Author Comment

by:Casper30004
ID: 41762735
It is a DVD the label says it is only the operating system, no drivers included. Inserted the DVD into a drive and it is only the operating system.
0
 
LVL 88

Expert Comment

by:rindi
ID: 41762757
If there is a setup.exe on that DVD run that, and it should do an upgrade.

If you boot the PC from the DVD, then it will do a fresh installation.

Even if you can do an upgrade, I recommend a full backup before you start, as things can fail.
1
Manage your data center from practically anywhere

The KN8164V features HD resolution of 1920 x 1200, FIPS 140-2 with level 1 security standards and virtual media transmissions at twice the speed. Built for reliability, the KN series provides local console and remote over IP access, ensuring 24/7 availability to all servers.

 

Author Comment

by:Casper30004
ID: 41762765
No exe on the DVD, so I guess I will just reload, There is really nothing of consequence on the laptop right now. Dell wouldn't answer that question unless I paid for a support incident. The machine is two weeks old, they can be very frustrating
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 41762832
You purchased the machine with Windows 7 after the free upgrade period. So now you must pay for Windows 10.

You can use the DVD you have or the Media Creation Link (which will make you pay).

https://www.microsoft.com/en-us/software-download/windows10
1
 
LVL 88

Assisted Solution

by:rindi
rindi earned 250 total points
ID: 41762839
If he got the PC with the Windows 10 DVD from Dell, he should be properly licensed.
0
 
LVL 94

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 41762848
That would be true. Casper - did you get the Windows 10 DVD from Dell?
0
 

Author Comment

by:Casper30004
ID: 41762852
Yes it came with the Laptop.
0
 
LVL 94

Accepted Solution

by:
John Hurst earned 250 total points
ID: 41762867
So then back up and install the DVD. It should have good starting drivers if from Dell.
0
 

Author Closing Comment

by:Casper30004
ID: 41762871
Thank you everyone for your input. Will back up and reload tonight
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 41762872
Thanks for the update
0

Featured Post

Guide to Performance: Optimization & Monitoring

Nowadays, monitoring is a mixture of tools, systems, and codes—making it a very complex process. And with this complexity, comes variables for failure. Get DZone’s new Guide to Performance to learn how to proactively find these variables and solve them before a disruption occurs.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction: I have always been fascinated by wireless technology ranging from Infrared to Wimax. Bluetooth comes next to Infrared (in terms of distance of operation) and is commonly used in gadgets like Cellphones, PDAs and Computers for the ex…
For some time some of our users experienced package loss on a couple of our Lenovo Thinkpad S531 machines running Windows 8 or Windows 8.1 64-bit OS. I was not able to find many answers online, but did after some investigation I began to suspect Blu…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…
In a recent question (https://www.experts-exchange.com/questions/29004105/Run-AutoHotkey-script-directly-from-Notepad.html) here at Experts Exchange, a member asked how to run an AutoHotkey script (.AHK) directly from Notepad++ (aka NPP). This video…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question