Sounds Issue on Dell Laptop

I have a machine that is not outputting sound through the speakers or through the docking station.  Additionally it will produce sound through the headphones jack but the sound level is not controllable through the control panel, only via individual programs.  In essence what I am saying is if the sound is turned all the way down or all the way up the level never changes.  Any ideas on problems?
aclaus225Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Emmanuel AdebayoGlobal Windows Infrastructure Engineer - ConsultantCommented:
Are you using the correct driver for the sound card?

Check if you need to update the driver from dell site below

http://www.dell.com/support/home/us/en/19/Products/?app=drivers

regards
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
aclaus225Author Commented:
It is the approved driver from Windows.
0
aclaus225Author Commented:
There was a Windows Update that took care of this sound issue.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Laptops Notebooks

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.