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Sounds Issue on Dell Laptop

Posted on 2016-08-19
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Last Modified: 2016-11-22
I have a machine that is not outputting sound through the speakers or through the docking station.  Additionally it will produce sound through the headphones jack but the sound level is not controllable through the control panel, only via individual programs.  In essence what I am saying is if the sound is turned all the way down or all the way up the level never changes.  Any ideas on problems?
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Question by:aclaus225
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Emmanuel Adebayo earned 500 total points
ID: 41762860
Are you using the correct driver for the sound card?

Check if you need to update the driver from dell site below

http://www.dell.com/support/home/us/en/19/Products/?app=drivers

regards
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Author Comment

by:aclaus225
ID: 41762891
It is the approved driver from Windows.
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Author Closing Comment

by:aclaus225
ID: 41891949
There was a Windows Update that took care of this sound issue.
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