I have a customer who recently fired one of their employees. The employee had changed their login to a microsoft account (on Windows 10) without their knowledge and left them without access to the PC.
Because it's not a local account, I can't blank the password with my ntpasswd boot disk, so I enabled the default administrator account so they could at least login and access the users files. They'd also like to have full access to the account to check on any of his activities on the computer, access sites he's saved passwords for etc... I thought I'd be able to go in and change the user back to a local account using the default administrator account, but the only option there is in users management is to change the account type (standard/admin).
I tried using netplwiz to allow login without a password on another win 10 computer I have access to, after setting up a separate user with my microsoft account, but that didn't work. I just got a wrong password error after reboot.
Is there any way to restore access to this user account without assistance from the ex-employee?