Rik Van Lier
asked on
users disconnecting from rds host servers
Hi,
i installed a RDS farm using this guide: https://msfreaks.wordpress.com/2013/12/23/windows-2012-r2-remote-desktop-services-part-2/
i installed
2 DC controllers
1 SQL Server
1 RDS Server
2 Host Servers
the 2 DC controllers are the licensing server
the sql server provides the HA
the RDS server is configured as gateway and broker server
the 2 host servers are the servers where the users need to connect to.
my whole setup is behind a firewall. only the RDS server is reachable from the outside.
when users connect to the rds server using http://blahblah/rdweb all goes well. logon using there credentials and they will connect to one of the 2 host servers.
but every day all users are kicked of the servers. sometimes in the morning sometimes in the afternoon.
and also all users are kicked the same time. they need to reconnect. sometimes this reconnect goes ok. sometimes they need to wait for 5 minutes.
there is no internet issue. what can this be or where do i need to start searching. one of the clients told me they did see a message on screen that the rds server was unavailable before disconnecting. but i cannot find any errors or logs regarding the problem...
any idea's?
i installed a RDS farm using this guide: https://msfreaks.wordpress.com/2013/12/23/windows-2012-r2-remote-desktop-services-part-2/
i installed
2 DC controllers
1 SQL Server
1 RDS Server
2 Host Servers
the 2 DC controllers are the licensing server
the sql server provides the HA
the RDS server is configured as gateway and broker server
the 2 host servers are the servers where the users need to connect to.
my whole setup is behind a firewall. only the RDS server is reachable from the outside.
when users connect to the rds server using http://blahblah/rdweb all goes well. logon using there credentials and they will connect to one of the 2 host servers.
but every day all users are kicked of the servers. sometimes in the morning sometimes in the afternoon.
and also all users are kicked the same time. they need to reconnect. sometimes this reconnect goes ok. sometimes they need to wait for 5 minutes.
there is no internet issue. what can this be or where do i need to start searching. one of the clients told me they did see a message on screen that the rds server was unavailable before disconnecting. but i cannot find any errors or logs regarding the problem...
any idea's?
ASKER
i understand there is something wrong.
i try to troubleshoot but i am not on site all the time.
yesterday one user told me he was not disconnected while the other users are.
when i checked the servers i see that users connected to host server 2 are still connected!
but this was only once, to my knowledge!
i try to troubleshoot but i am not on site all the time.
yesterday one user told me he was not disconnected while the other users are.
when i checked the servers i see that users connected to host server 2 are still connected!
but this was only once, to my knowledge!
ASKER
also, users have a profile disk on the file server.
but each server has his own hard drives.
but each server has his own hard drives.
ASKER CERTIFIED SOLUTION
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Whether it is internet (I know you say it isn't, but clearly *something* is wrong), or local to the LAN (overloaded switch, router, etc), whatever is causing the issue is common to both session hosts.