troubleshooting Question

users disconnecting from rds host servers

Avatar of Rik Van Lier
Rik Van LierFlag for Belgium asked on
Windows Server 2012Remote AccessMicrosoft Server OS
4 Comments1 Solution150 ViewsLast Modified:
Hi,

i installed a RDS farm using this guide: https://msfreaks.wordpress.com/2013/12/23/windows-2012-r2-remote-desktop-services-part-2/

i installed

2 DC controllers
1 SQL Server
1 RDS Server
2 Host Servers

the 2 DC controllers are the licensing server
the sql server provides the HA
the RDS server is configured as gateway and broker server
the 2 host servers are the servers where the users need to connect to.

my whole setup is behind a firewall. only the RDS server is reachable from the outside.

when users connect to the rds server using http://blahblah/rdweb all goes well. logon using there credentials and they will connect to one of the 2 host servers.

but every day all users are kicked of the servers. sometimes in the morning sometimes in the afternoon.

and also all users are kicked the same time. they need to reconnect. sometimes this reconnect goes ok. sometimes they need to wait for 5 minutes.

there is no internet issue. what can this be or where do i need to start searching. one of the clients told me they did see a message on screen that the rds server was unavailable before disconnecting. but i cannot find any errors or logs regarding the problem...

any idea's?
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