Solved

Ricoh Aficio 1022 Keycode

Posted on 2016-08-19
3
51 Views
Last Modified: 2016-08-24
I have a client who locked themselves out of their Ricoh Aficio 1022 copier. The codes they have written down are not working.

I don't know what the operator code, or admin code is. How would I go about resetting?

Thank you
0
Comment
Question by:OAC Technology
  • 2
3 Comments
 
LVL 15

Accepted Solution

by:
WalkaboutTigger earned 500 total points
ID: 41763255
Please check your private messages.  I sent you information which could be considered sensitive.
I am certain you likely tried admin with a blank password from the web interface, but if not, that is one way as well.
I am fairly certain what I sent you via PM will work.  I have never run across a case where it didn't.
0
 
LVL 2

Author Comment

by:OAC Technology
ID: 41769403
That works, thank you!
0
 
LVL 15

Expert Comment

by:WalkaboutTigger
ID: 41769573
Well, based on a quick search I just did here on EE, it isn't as sensitive as I thought.

From the web interface of the unit, select Login and type supervisor as the username, leave the password field blank and select the OK or Login or whichever button is appropriate and 99 times out of 100, you are now logged in with full permissions to reset any account configured on the unit.

Prior to resetting any user account, I would highly recommend you communicate to management what you are doing such as:

Jerry,
Per our conversation Thursday, August 18, 2016, you wanted me to reset the password for the administrator account on the Ricoh Model blah blah blah with our internal designation XYZ.
I now possess the means to do this.  Do you still want me to perform this work?
In the US, the UK, and many EU countries at least, this will cover you if there is ever any accusation of wrongdoing against you on the part of your company.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Printer locally over VPN 2 65
Charge laptop battery without a laptop 8 115
WINDOWS 2012 RDS -disappearing printers 2 64
Fix Xerox ColorQube 9303 copier 94-613 error code 1 61
This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now