Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 123
  • Last Modified:

Zepto virus

My win10 PC is a victim of the Zepto virus. I have run Spyhunter[ but my files are still encrypted. Is there a program I can  use to restore my files?

I have tried System Restore which is not working although it is configured correctly..

I have tried to use Shadow Explorer but nothing shows I the program user interface.
0
bledington
Asked:
bledington
  • 3
  • 2
  • 2
  • +3
4 Solutions
 
John HurstBusiness Consultant (Owner)Commented:
No. No way. You MUST restore from backup and if no backup your files are lost.
1
 
bas2754Commented:
Unforunately, unlike Locky, the Zepto virus does not have a recovery tool available as of yet.  If you had any kind of backup enabled or Shadow Copies enabled on your system then you should be able to recover the files that way, however if not outside of paying the ransom and hoping that the decrypt works, these files are not recoverable.
1
 
rindiCommented:
First do a clean installation of Windows to make sure the virus is gone. Then make sure you create and only use a local user account, and not an account with admin rights. Install a good AV tool like Panda Free AV if this is a private PC, get all windows updates.

When done, as mentioned above, restore your data from your backups.
1
 The Evil-ution of Network Security Threats

What are the hacks that forever changed the security industry? To answer that question, we created an exciting new eBook that takes you on a trip through hacking history. It explores the top hacks from the 80s to 2010s, why they mattered, and how the security industry responded.

 
David Johnson, CD, MVPOwnerCommented:
As for all ransom ware the only solution is to have a recent offline backup to restore files from
1
 
rindiCommented:
It's not just for ransomware. Any data that is of any importance must be backed up, and not just once to one media. Backups are the most important part of computer use. Anything can go wrong or break. The disk, the PC, viruses, human error etc.
0
 
John HurstBusiness Consultant (Owner)Commented:
Why did you accept only one solution of the many here that said your data was lost and you need to back up?
1
 
bledingtonAuthor Commented:
Sorry that was my fault I pressed the wrong button. Can I start over again
0
 
bledingtonAuthor Commented:
The answers are all best solutions what do I do please
0
 
rindiCommented:
You can select more than one comment.
0
 
Joe Winograd, EE MVE 2015&2016DeveloperCommented:
Here's a Help article explaining how to split points by accepting multiple comments:
http://support.experts-exchange.com/customer/portal/articles/608596-how-do-i-accept-multiple-comments-as-my-solution-?b_id=44

Regards, Joe
0

Featured Post

2017 Webroot Threat Report

MSPs: Get the facts you need to protect your clients.
The 2017 Webroot Threat Report provides a uniquely insightful global view into the analysis and discoveries made by the Webroot® Threat Intelligence Platform to provide insights on key trends and risks as seen by our users.

  • 3
  • 2
  • 2
  • +3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now