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Tony LeatherFlag for United Kingdom of Great Britain and Northern Ireland

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Zepto virus

My win10 PC is a victim of the Zepto virus. I have run Spyhunter[ but my files are still encrypted. Is there a program I can  use to restore my files?

I have tried System Restore which is not working although it is configured correctly..

I have tried to use Shadow Explorer but nothing shows I the program user interface.
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It's not just for ransomware. Any data that is of any importance must be backed up, and not just once to one media. Backups are the most important part of computer use. Anything can go wrong or break. The disk, the PC, viruses, human error etc.
Why did you accept only one solution of the many here that said your data was lost and you need to back up?
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Sorry that was my fault I pressed the wrong button. Can I start over again
The answers are all best solutions what do I do please
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Here's a Help article explaining how to split points by accepting multiple comments:
http://support.experts-exchange.com/customer/portal/articles/608596-how-do-i-accept-multiple-comments-as-my-solution-?b_id=44

Regards, Joe