Solved

Urgent Exchange 2016 Management Shell Logon Failure

Posted on 2016-08-20
14
37 Views
Last Modified: 2016-10-01
Logged on as the domain admin on a server 2012 running Exchange 2016

When I open the Exchange Management Shell, it fails to log on the the local Exchange installation with: The user name or password is incorrect"

I can't seem to find a resolution.

Any suggestions?
0
Comment
Question by:snooflehammer
  • 7
  • 3
  • 2
  • +1
14 Comments
 
LVL 24

Expert Comment

by:-MAS
ID: 41764085
Hi,
Are you logged in with an admin with required permissions?
Check for related errors/warning in eventviewer.

Please post a screenshot for further investigation.
0
 
LVL 6

Assisted Solution

by:David Sankovsky
David Sankovsky earned 250 total points
ID: 41764090
first, try running the shell as an Administrator.
if that doesn't help, check your users membership.
There excahnge specific ones that you should have, I can't remember the name though
0
 

Author Comment

by:snooflehammer
ID: 41764091
Top level admin, domain admin & enterprise admin member

No entries in the logs that I can see.

Redacted screenshot loaded
ee.JPG
0
 

Author Comment

by:snooflehammer
ID: 41764092
Run as Administrator doesn't work either

I can't find any Exchange-related privelages that relate to operations rather than just to setting up initially.
0
 
LVL 6

Expert Comment

by:David Sankovsky
ID: 41764095
can you login to the ECP?
0
 

Author Comment

by:snooflehammer
ID: 41764097
ECP = Yes
0
 
LVL 6

Expert Comment

by:David Sankovsky
ID: 41764101
OK, few questions:
Is it a completely new environment or is it a new Exchange meant to replace an already deployed 2010?
if it's deployed alongside a 2010 pending migration, when you log into ECP do you get the 2013 interface or the 2013?

If it's a new installation and there isn't a 2010 alongside the 2013, is this a new problem? as in. could you use the shell before?
0
What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

 

Author Comment

by:snooflehammer
ID: 41764108
It's Exchange 2016, and was a new implementation a few weeks ago by another party. It's never been 2013 or 2010.

I've taken it over and had a shit fight.

This is the last problem, but I do not know if it worked before I took the job over.
0
 
LVL 18

Expert Comment

by:Peter Hutchison
ID: 41764407
Open AD Users and Computers console, look for a container called Exchange Security Groups, and add the user to the Organisation Administrator's group. That will will give you full rights to Exchange.
0
 

Author Comment

by:snooflehammer
ID: 41764557
The admin account in question was already in that group (actually called Organisation Management).

I've just found out that any other admin in that container can get in the EMS, just not this account & I don't know why, but I can't spend any more time on it now that I can get in EMS via another account.

Thanks for your help.
0
 

Author Comment

by:snooflehammer
ID: 41764558
Thanks for your help guys. Led me in the direction of a workaround at least.
0
 
LVL 24

Expert Comment

by:-MAS
ID: 41764810
Glad to know you fixed and thanks for sharing.

Thanks
MAS
0
 
LVL 18

Accepted Solution

by:
Peter Hutchison earned 250 total points
ID: 41764878
Another thing, is that the user should really have a mailbox attached to ensure full access via the web admin tools.
0
 

Author Comment

by:snooflehammer
ID: 41766075
Peter's comment led me to try another admin account, which worked. Something up with the admin account I was using. Not going to try to find out what
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

Resolve Outlook connectivity issues after moving mailbox to new Exchange 2016 server
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now