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Editing Outlook/Exchange Contact Card

Posted on 2016-08-21
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Last Modified: 2016-09-23
Hello,

I am trying to find a way to edit the fields that are shown in the user contact card in Outlook. Contact Card
I would like to change the field Home to something like Work 2 where the full 10 digit office number of the user can be shown. The Work field is already occupied with the user's internal extension which seems to replicate from the AD account properties in the Telephone Number field under the General tab. Under the Telephones tab, I am entering the 10 digit number in the IP Phone field which is what I would like Exchange to pull from to display the number in the Outlook contact card. AD Account
I have tried making some changes in the Details Templates Editor. but that only seems to allow me to change the appearance of the Outlook address book entries and does not make any changes to the Outlook contact card for users.

I am pretty much at a beginner level when it comes to Exchange, so any help on this matter is greatly appreciated. By the way, my organization is using Exchange 2010.

Thanks,
Mike
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Question by:kd36939
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Christopher Jay Wolff earned 500 total points (awarded by participants)
ID: 41765203
Hi.

I don't have Exchange to mess with.

I looked up some things and believe the following is true.

There is nothing in Exchange that controls the fields in Outlooks Contact card.
 This can only be done using Office Customization tool (OCT), GPO or registry settings.[/

from this link...
https://social.technet.microsoft.com/forums/exchange/en-US/7cebacdc-50ee-4036-ac5a-868395ba10c2/outlook-contact-card-field-addition-how-to





So looked up some more and found these registry locations seem to work for folks using Outlook 2010.
https://social.technet.microsoft.com/Forums/office/en-US/be6b0479-6e39-4ce4-9b90-9fcb64672279/contact-card-outlook-2013?forum=outlook




And if using Outlook 2013 it is documented here at Microsoft on how to use the Office Customization Tool (OCT) and includes the registry locations.
https://technet.microsoft.com/en-us/library/ff631135(v=office.15).aspx#BKMK_ContactCards



Please let folks know if this gets you going.  Obviously, others know more about this.
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Expert Comment

by:Christopher Jay Wolff
ID: 41765221
Depending on what your long term goals are for the organization, you may want to investigate the Microsoft Business Contact Manager (BCM) which claims to allow changing the fields for contacts.  The procedure to change fields is here.
https://support.office.com/en-us/article/Use-the-Contact-Card-in-Business-Contact-Manager-0965C884-ED5B-4E41-B217-197A348728DB

And you can look into downloading it here.
https://support.office.com/en-us/article/Download-and-install-Business-Contact-Manager-for-Outlook-8699A740-E610-4C6D-9BFB-2D96E539B32B
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Author Comment

by:kd36939
ID: 41805428
Hello,

Thank you for taking the time to provide some potential solutions. Unfortunately, I have not had a chance to test these solutions in between all the other IT responsibilities that I have.

You can go ahead and close this for now since I do not want to keep anyone waiting. I will test the solutions out when I get some time and I will reopen the discussion if I have any other questions or concerns.

Thanks,
Mike
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LVL 9

Expert Comment

by:Christopher Jay Wolff
ID: 41812149
I guess this answered the question since after a waiting period there are no more responses from author.
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