server 2008 r2 black screen with mouse

Daniel Tidwell
Daniel Tidwell used Ask the Experts™
on
Hello everyone,

server info - server 2008 r2,  nothing had changed and all was alright until the server froze and we had to hard boot it.  Next the system came up asking if it could scan for problems and we said yes........after two days of waiting we hard booted it again and now we are at the black screen with mouse.
Things I have tried:
replacing COMPONENTS, DEFAULT, SAM, SECURITY, SOFTWARE, SYSTEM regs with reg backups.
startrep.exe
chkdsk etc.

Im just looking for more different ways to combat this problem that I haven't found on the net.

Please help
thank you
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yo_beeDirector of Information Technology

Commented:
you can try to boot via F8 and select Last Know Good Configuration.
This may get you back.

Have you tried to reboot in SafeMode yet?
Pallavi GodseSr. Digital Marketing Executive

Commented:
Insert the Windows 2008 server DVD, then after choosing currency and language click on "Repair your computer".
Then open the command prompt .
First: CHKDSK /R /F /X if it want to reboot - reboot then go back to the command prompt.
After that:
Copy COMPONENTS, DEFAULT, SAM, SECURITY, SOFTWARE, SYSTEM  from  C:\Windows\System32\config\ to backup directory
Go to C:\Windows\System32\config\regback and from there copy COMPONENTS, DEFAULT, SAM, SECURITY, SOFTWARE, SYSTEM to C:\Windows\System32\config\ . You will be asked about overwriting the files - overwrite them.
Then reboot.
Commented:
sorry everyone.....none of this worked.....I had to rebuild the server.
yo_beeDirector of Information Technology

Commented:
Hope you had a solid backup copy somewhere.

Good luck.

Author

Commented:
it really wasn't that critical of a server it just held three different roles which was just a software install.   It was just a headache to reinstall....... thank you guys for all your input
yo_beeDirector of Information Technology

Commented:
No problem

Author

Commented:
sorry everyone, I tried everything and nothing worked.  I had to just rebuild it.  Thank you all for your help.
Seth SimmonsSr. Systems Administrator

Commented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: dtidwell69 (https:#a41771672)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

seth2740
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