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server 2008 r2 black screen with mouse

Posted on 2016-08-21
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Last Modified: 2016-10-11
Hello everyone,

server info - server 2008 r2,  nothing had changed and all was alright until the server froze and we had to hard boot it.  Next the system came up asking if it could scan for problems and we said yes........after two days of waiting we hard booted it again and now we are at the black screen with mouse.
Things I have tried:
replacing COMPONENTS, DEFAULT, SAM, SECURITY, SOFTWARE, SYSTEM regs with reg backups.
startrep.exe
chkdsk etc.

Im just looking for more different ways to combat this problem that I haven't found on the net.

Please help
thank you
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Question by:dtidwell69
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9 Comments
 
LVL 23

Expert Comment

by:yo_bee
ID: 41764698
you can try to boot via F8 and select Last Know Good Configuration.
This may get you back.

Have you tried to reboot in SafeMode yet?
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LVL 18

Expert Comment

by:Sushil Sonawane
ID: 41764889
0
 
LVL 4

Expert Comment

by:Elizabeth Anderson
ID: 41765113
Insert the Windows 2008 server DVD, then after choosing currency and language click on "Repair your computer".
Then open the command prompt .
First: CHKDSK /R /F /X if it want to reboot - reboot then go back to the command prompt.
After that:
Copy COMPONENTS, DEFAULT, SAM, SECURITY, SOFTWARE, SYSTEM  from  C:\Windows\System32\config\ to backup directory
Go to C:\Windows\System32\config\regback and from there copy COMPONENTS, DEFAULT, SAM, SECURITY, SOFTWARE, SYSTEM to C:\Windows\System32\config\ . You will be asked about overwriting the files - overwrite them.
Then reboot.
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Accepted Solution

by:
dtidwell69 earned 0 total points
ID: 41771672
sorry everyone.....none of this worked.....I had to rebuild the server.
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LVL 23

Expert Comment

by:yo_bee
ID: 41771678
Hope you had a solid backup copy somewhere.

Good luck.
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Author Comment

by:dtidwell69
ID: 41771681
it really wasn't that critical of a server it just held three different roles which was just a software install.   It was just a headache to reinstall....... thank you guys for all your input
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LVL 23

Expert Comment

by:yo_bee
ID: 41771682
No problem
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Author Comment

by:dtidwell69
ID: 41792725
sorry everyone, I tried everything and nothing worked.  I had to just rebuild it.  Thank you all for your help.
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LVL 35

Expert Comment

by:Seth Simmons
ID: 41838051
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: dtidwell69 (https:#a41771672)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

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