Exchange Mail Search / Recovery
Posted on 2016-08-22
I wonder if anybody can help. We've been asked by our HR dept to search and recover any emails which relate to a particular member of staff going back 2 years (section 7 data protaction act) part of this exercise requires retrieving a copy of emails from a number of current employees.
We're running MS Exchnage 2010 (DAG 2x nodes) + BE2010 for our backup solution.
My problem is, I need to be able to search not just the subject line, but body text also. We also need to be able to retrieve emails that mention this particular employee, and I can't restore them back to the original mailbox.
What I'd like to be able to do is, restore say 10 where we've been asked to retrieve these emails from, and restore them to an empty mailbox so we can attach to temporary accounts so we can then run a full search for any emails with reference to the employee.
Unfortunately, when attempting to re-direct the restore in BE to a new Database, the job completes successfully, but nothing is restored restored. We can't choose the option to re-create the account / mailbox etc. as these accounts already exist.
Looking into the error logs, there are loads of exceptions with 'Skipped by user' which makes me think it could be a permissions issue.
Does anybody know if we're doing something wrong here, and indeed, is there a better way to search for emails going back several months / years.