Permission to open folder denied.

Michael Murphy
Michael Murphy used Ask the Experts™
on
Windows 10. Dell Inspiron 1500 series.
I have an external drive where I store photographs. Tried to open a folder containing photos. There was a lock on the Folder icon. When I clicked I was told I did not have permission to open that folder. What to do? (I took the photographs, I put them onto the external drive, I am the only user of the laptop etc).
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Commented:
Did you try to open it on another laptop?
Ganga SagarL2 support engineer
Commented:
try the same after take ownership of that folder.  for more details check below url.
http://winaero.com/blog/how-to-take-ownership-and-get-full-access-to-files-and-folders-in-windows-10/
noxchoIT Product Manager
Top Expert 2009

Commented:
Were the pictures copied to the external drive using the same Windows 10 or some other machine?
You can activate the local Administrator account and login your Windows under it. There take ownership of the data and folders on the drive in question.
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Top Expert 2013
Commented:

Author

Commented:
Give me a day or two to respond. Am away from my system

Author

Commented:
I tried it ion two other computers but with no joy. I also spent a long time trying out the other solutions given but again no joy. I retried but no success. However I did learn that the items within the blocked folders are not of any great importance . I have an idea that about 3 years ago I posed the v same question about the very same blocked folders on the same external drive - and got nowhere. The folders seemed to have been corrupted. All other folders on this drive are accessed without difficulty. I want to close this question now but am not sure of my options to close. Thanks for help.
noxchoIT Product Manager
Top Expert 2009

Commented:
Maybe your drive gone bad? Does it happen with another HDD?

Author

Commented:
No. Never happened with any other HDD.
noxchoIT Product Manager
Top Expert 2009

Commented:
Then the problem is in this HDD. I would not dare to keep my data on such drive.
Top Expert 2013

Commented:
what external drive is it?

Author

Commented:
It is a WD My Passport Ultra
noxchoIT Product Manager
Top Expert 2009

Commented:
If the problem is only with this drive then the drive is bad.

Author

Commented:
I need some advice as to how  I should close this question being fair to all who have contributed. I did not solve my issue, it is suggested by some contributors, because the external drive is corrupted. However I think that it might also be possible  that the folders involved are themselves corrupted in some way, as are the files contained therein.
However on the general issue of permissions  the Experts above have given clear  and comprehensive directions as to what might be done .  So I would not want to delete the question.
How should I proceed? Can I award a best answer etc
Top Expert 2013

Commented:
test the drive with the lifeguard diag :  http://support.wdc.com/downloads.aspx?lang=en

Author

Commented:
Tested it, the extended test lasting 7 hours and 58 minutes. It passed.
Top Expert 2013

Commented:
what happens if you copy a picture, or folder to the external disk ?

can you also not open it?

Author

Commented:
Copied picture and folder containing pictures to the external disk and there was no problem opening same.

It would seem the problem is with those  very few folders and the very few  files therein -  corrupt.

How do I close this question when the problem cannot be solved (in fact the solution is that there is no solution - the files and folders are corrupt). How do I close?
noxchoIT Product Manager
Top Expert 2009

Commented:
As said - if the problem is only on this drive then you need to replace the drive. This is the solution.

Author

Commented:
Is it possible that the problem was not on the drive but that the folder with files which I put on it were already corrupted? They transferred to the drive, but because of corruption could not be accessed.  Alternatively could I have made a mistake in the method of transferring the folder to the drive, which rendered the folder inaccessible? .

Reason I am asking this is that the numerous other folders (some 250 GB of folders)  which are on this external drive can all be opened (apart from this one folder. Also new folders can be put on the drive and their contents opened, and the test I ran on the drive, lasting 7 hours plus, found no problem.
IT Product Manager
Top Expert 2009
Commented:
Yes, this is pretty possible. For example if the drive got disconnected before the copy operation was finished.
Or the folder was copied properly but then the data bits of this folder were located in a bad sector. Since then the folder got corrupt. Each drive has a bad sector which are treated by drive itself. And when it happens automatically then you file can get corrupt.
If the folder were corrupt/bad before copying it then you would fail to copy it at all. So the corruption occurred on the target drive.

Author

Commented:
This would seem to be the answer.   All other explanations seem to be ruled out, or less likely.

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