Solved

exchange on premise migration to 0365 iOS Mail app

Posted on 2016-08-22
5
62 Views
Last Modified: 2016-08-22
After migrating a test user exchange account from 2010 sp3 on premise to O365, the account cannot be added to the native IOS mail app any longer. Using the microsoft mail app does work. Several users prefer the ios mail app and i am indifferent to either. Has anyone experienced issues with mail connections for the ios mail app?
0
Comment
Question by:Leigh Kalbli
  • 3
  • 2
5 Comments
 
LVL 12

Accepted Solution

by:
Justin Pierce earned 500 total points
ID: 41765808
Hi Leigh,

Try putting this settings into your O365 account on your iOS device:

Server: Outlook.office365.com
Domain: Put nothing here
Username: USe the full email
Password: Stays the same

Hope this helps.
0
 
LVL 1

Author Closing Comment

by:Leigh Kalbli
ID: 41765812
Justin,
Thanks for the tip. It did not help i was doing this testing and migration at 2 am so my brain was fried. I tried all combinations but that as i was used to having to include DOMAIN. Got it working now.
Thanks a bunch.
0
 
LVL 1

Author Comment

by:Leigh Kalbli
ID: 41765861
Quick question. After the exchange account has been migrated and disconnected on the on-premise server can it be deleted or does it break anything.
0
 
LVL 12

Expert Comment

by:Justin Pierce
ID: 41765987
Hi Leigh,

After the migration to 365 takes place you can use then shut-off or repurpose your Exchange server.  ;)
0
 
LVL 1

Author Comment

by:Leigh Kalbli
ID: 41765996
That's great news as i can reclaim some space.
0

Featured Post

[Webinar] Disaster Recovery and Cloud Management

Learn from Unigma and CloudBerry industry veterans which providers are best for certain use cases and how to lower cloud costs, how to grow your Managed Services practice in IaaS clouds, and how to utilize public cloud for Disaster Recovery

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you don't know how to downgrade, my instructions below should be helpful.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now