Solved

exchange on premise migration to 0365 iOS Mail app

Posted on 2016-08-22
5
96 Views
Last Modified: 2016-08-22
After migrating a test user exchange account from 2010 sp3 on premise to O365, the account cannot be added to the native IOS mail app any longer. Using the microsoft mail app does work. Several users prefer the ios mail app and i am indifferent to either. Has anyone experienced issues with mail connections for the ios mail app?
0
Comment
Question by:Leigh Kalbli
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 13

Accepted Solution

by:
Justin Pierce earned 500 total points
ID: 41765808
Hi Leigh,

Try putting this settings into your O365 account on your iOS device:

Server: Outlook.office365.com
Domain: Put nothing here
Username: USe the full email
Password: Stays the same

Hope this helps.
0
 
LVL 1

Author Closing Comment

by:Leigh Kalbli
ID: 41765812
Justin,
Thanks for the tip. It did not help i was doing this testing and migration at 2 am so my brain was fried. I tried all combinations but that as i was used to having to include DOMAIN. Got it working now.
Thanks a bunch.
0
 
LVL 1

Author Comment

by:Leigh Kalbli
ID: 41765861
Quick question. After the exchange account has been migrated and disconnected on the on-premise server can it be deleted or does it break anything.
0
 
LVL 13

Expert Comment

by:Justin Pierce
ID: 41765987
Hi Leigh,

After the migration to 365 takes place you can use then shut-off or repurpose your Exchange server.  ;)
0
 
LVL 1

Author Comment

by:Leigh Kalbli
ID: 41765996
That's great news as i can reclaim some space.
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Adoption of Microsoft’s Enterprise Mobility and Security solution and Office 365 will re-order the File Sync and Share market Microsoft has stated that its Enterprise Mobility + Security (EMS) is the fastest growing product in the history of the …
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question