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exchange on premise migration to 0365 iOS Mail app

Posted on 2016-08-22
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Last Modified: 2016-08-22
After migrating a test user exchange account from 2010 sp3 on premise to O365, the account cannot be added to the native IOS mail app any longer. Using the microsoft mail app does work. Several users prefer the ios mail app and i am indifferent to either. Has anyone experienced issues with mail connections for the ios mail app?
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Question by:Leigh Kalbli
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Accepted Solution

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Justin Pierce earned 500 total points
ID: 41765808
Hi Leigh,

Try putting this settings into your O365 account on your iOS device:

Server: Outlook.office365.com
Domain: Put nothing here
Username: USe the full email
Password: Stays the same

Hope this helps.
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Author Closing Comment

by:Leigh Kalbli
ID: 41765812
Justin,
Thanks for the tip. It did not help i was doing this testing and migration at 2 am so my brain was fried. I tried all combinations but that as i was used to having to include DOMAIN. Got it working now.
Thanks a bunch.
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Author Comment

by:Leigh Kalbli
ID: 41765861
Quick question. After the exchange account has been migrated and disconnected on the on-premise server can it be deleted or does it break anything.
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LVL 13

Expert Comment

by:Justin Pierce
ID: 41765987
Hi Leigh,

After the migration to 365 takes place you can use then shut-off or repurpose your Exchange server.  ;)
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Author Comment

by:Leigh Kalbli
ID: 41765996
That's great news as i can reclaim some space.
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