Solved

exchange on premise migration to 0365 iOS Mail app

Posted on 2016-08-22
5
71 Views
Last Modified: 2016-08-22
After migrating a test user exchange account from 2010 sp3 on premise to O365, the account cannot be added to the native IOS mail app any longer. Using the microsoft mail app does work. Several users prefer the ios mail app and i am indifferent to either. Has anyone experienced issues with mail connections for the ios mail app?
0
Comment
Question by:Leigh Kalbli
  • 3
  • 2
5 Comments
 
LVL 12

Accepted Solution

by:
Justin Pierce earned 500 total points
ID: 41765808
Hi Leigh,

Try putting this settings into your O365 account on your iOS device:

Server: Outlook.office365.com
Domain: Put nothing here
Username: USe the full email
Password: Stays the same

Hope this helps.
0
 
LVL 1

Author Closing Comment

by:Leigh Kalbli
ID: 41765812
Justin,
Thanks for the tip. It did not help i was doing this testing and migration at 2 am so my brain was fried. I tried all combinations but that as i was used to having to include DOMAIN. Got it working now.
Thanks a bunch.
0
 
LVL 1

Author Comment

by:Leigh Kalbli
ID: 41765861
Quick question. After the exchange account has been migrated and disconnected on the on-premise server can it be deleted or does it break anything.
0
 
LVL 12

Expert Comment

by:Justin Pierce
ID: 41765987
Hi Leigh,

After the migration to 365 takes place you can use then shut-off or repurpose your Exchange server.  ;)
0
 
LVL 1

Author Comment

by:Leigh Kalbli
ID: 41765996
That's great news as i can reclaim some space.
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Office Picture Manager was included in Office 2003, 2007, and 2010, but not in Office 2013. Users had hopes that it would be in Office 2016/Office 365, but it is not. Fortunately, the same zero-cost technique that works to install it with …
This is my first article on Expert Exchange on the Manual Method of Exporting Office 365 Mailboxes to PST format by using the eDiscovery mechanism of Office. Hope you will enjoy the article.
In a previous video Micro Tutorial here at Experts Exchange (http://www.experts-exchange.com/videos/1358/How-to-get-a-free-trial-of-Office-365-with-the-Office-2016-desktop-applications.html), I explained how to get a free, one-month trial of Office …
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question