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Workstations not Updating through WSUS 2012

Posted on 2016-08-22
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Last Modified: 2016-08-28
My workstations are no longer using WSUS for updates.  They are going directly to Microsoft.  This is saturating our network across all of the Distribution Centers all around the Country.

We created a GPO to stop this from happening but this is only a bandaid.

I was poking around SCCM and noticed sever Roles were critical under Monitoring\Overview\System Status\Site Status

Is this related to why my workstations are not updated through the Distribution Point Servers?

Does anyone have any insight on this issue?
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Question by:Computer Helper
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Assisted Solution

by:David Johnson, CD, MVP
David Johnson, CD, MVP earned 500 total points
ID: 41766083
yes since your software update points have failed.. perhaps remove and re-add them.
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Author Comment

by:Computer Helper
ID: 41766233
I have removed and re-added the Distribution point and software update points but the status is still critical.  Does it take time for it to sync and clear?  If so is there a way to speed it up?
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Author Comment

by:Computer Helper
ID: 41766793
This morning they are still critical

I have done research and am coming up empty
Multicast service point and component server is critical.

I am going to narrow this down to one server and work on one at a time.
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Expert Comment

by:Donald Stewart
ID: 41767135
On any of the clients that are going out to Microsoft, what are the results of ???


reg query "HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate" /s

^^From Command Prompt^^
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Accepted Solution

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Computer Helper earned 0 total points
ID: 41767386
Got on a call with microsoft

I removed "Software Update Point" and "Distribution Point" from the DC and I removed the WSUS role.  When I removed Wsus it removed It removed the "component server"  I then reinstalled the wsus role and added back "Software Update Point" and "Distribution Point".  SCCM then started configuring WSUS for me.  YOu can watch this happen on the sitecomp.log.  If you open it with the Tracelog tool you can watch the logs in real time.

The log file is located in C:\Program Files\Microsoft Configuration Manager\Logs

So far it is working.
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Author Closing Comment

by:Computer Helper
ID: 41773591
Microsoft provided me a more detailed answer.
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