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Processing configuration Error: A general system error occurred: The called function cannot be performed on partial chains. ]

I'm getting the following error message from one of my replication jobs:

    Processing configuration Error: A general system error occurred: The called function cannot be performed on
    partial chains. Open the parent virtual disk VM disk size changed since last sync, deleting all restore points
    Error: A general system error occurred: The called function cannot be performed on partial chains. Open the
    parent virtual disk

Has anyone seen this before and or no of a solution?
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NJ-EWhite
Asked:
NJ-EWhite
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1 Solution
 
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Yes, we've seen this snapshot issue.

screenshot of VM folder and files please.

Is this a VDI client or server ?
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NJ-EWhiteAuthor Commented:
VM-FolderFiles1.pngIt is a Server.

Because I'm pretty new with this, how do I get in to the VM folders and files in order to take a screen print.

Let me know if the attached is what you needed?
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NJ-EWhiteAuthor Commented:
I think you needed also the folder listing.

I see there is both a wlldocsql and a wlldocsqlTEMP wich the VM server is the wlldcosql.VM-FolderFiles2.png
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
there are no snapshots, that I can see.

what operation is trying to be performed, when the error occurs ?

I assume the VM is currently powered up?
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NJ-EWhiteAuthor Commented:
Yes it is powered up.
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NJ-EWhiteAuthor Commented:
However, when I look at the VM Server_replica, I see a Configuration Issue and it says Virtural machine disks consolidation is needed..

Can I consolidate the replica and still have the users attached to VM Server?
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
this is a replica, operations cannot be completed on a replica, because it's synced with the Parent VM!

what are you trying to do on the replica!?
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NJ-EWhiteAuthor Commented:
The attached is what I'm seeing when I look at my Virtual Devices.

 I see a Configuration Issue and it says Virtual machine disks consolidation is needed..
VCenter.png
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Yes, it's a replica of a production VM, from VMware Replication or Veeam Backup and replication.

do you have a production VM which is currently on....called this?

Leave alone... or you will break the replica link between Parent and Replica!
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NJ-EWhiteAuthor Commented:
Yes I do.  OK!

Any suggestions?
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Any suggestions for what ?
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NJ-EWhiteAuthor Commented:
About the original error:

I'm getting the following error message from one of my replication jobs:

     Processing configuration Error: A general system error occurred: The called function cannot be performed on
     partial chains. Open the parent virtual disk VM disk size changed since last sync, deleting all restore points
     Error: A general system error occurred: The called function cannot be performed on partial chains. Open the
     parent virtual disk

 Has anyone seen this before and or no of a solution?
0
 
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
so this is a replication job error ?

sorry, I misread.....

this is when the job runs.

Okay, have any changes been made to the original parent VMDK ?

e.g. has someone changed it's disk size, because this has broken replication.

see here

Resizing virtual machine disk files that are protected by vSphere Replication (VR) using VMware vCenter Site Recovery Manager (2042790)

or complete a Full Sync.
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NJ-EWhiteAuthor Commented:
Thanks,

I will try this tonight.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
no problems
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NJ-EWhiteAuthor Commented:
Andrew Hancock,

I tried what your recommended, but now I'm getting the following error when I try to power on the VM:

An error was received from the ESX host while powering on VM wlldocsql.
Cannot open the disk '/vmfs/volumes/51af4020-b48a54e4-5068-a0369f1d557c/wlldocsql/wlldocsql.vmdk' or one of the snapshot disks it depends on.

Now I'm stuck.  Do you know how I can fix this?
The file specified is not a virtual disk
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
possible the VMDK is corrupted, can you check if the VM is running on a snapshot disk.

see my EE Article for guidance

HOW TO: VMware Snapshots :- Be Patient
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NJ-EWhiteAuthor Commented:
Last Night I ended up Recreating the VM Descriptor file.  That allowed me to power on my VM, but I still have the original problem.

While trying to follow your advice, I got stuck at cloning the VM.  I didn't have enough space in my datastore to complete the cloning.
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