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Processing configuration Error: A general system error occurred: The called function cannot be performed on partial chains.          ]

Posted on 2016-08-23
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Last Modified: 2016-08-26
I'm getting the following error message from one of my replication jobs:

    Processing configuration Error: A general system error occurred: The called function cannot be performed on
    partial chains. Open the parent virtual disk VM disk size changed since last sync, deleting all restore points
    Error: A general system error occurred: The called function cannot be performed on partial chains. Open the
    parent virtual disk

Has anyone seen this before and or no of a solution?
0
Comment
Question by:NJ-EWhite
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18 Comments
 
LVL 118
ID: 41767427
Yes, we've seen this snapshot issue.

screenshot of VM folder and files please.

Is this a VDI client or server ?
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Author Comment

by:NJ-EWhite
ID: 41767515
VM-FolderFiles1.pngIt is a Server.

Because I'm pretty new with this, how do I get in to the VM folders and files in order to take a screen print.

Let me know if the attached is what you needed?
0
 

Author Comment

by:NJ-EWhite
ID: 41767577
I think you needed also the folder listing.

I see there is both a wlldocsql and a wlldocsqlTEMP wich the VM server is the wlldcosql.VM-FolderFiles2.png
0
 
LVL 118
ID: 41767587
there are no snapshots, that I can see.

what operation is trying to be performed, when the error occurs ?

I assume the VM is currently powered up?
0
 

Author Comment

by:NJ-EWhite
ID: 41767598
Yes it is powered up.
0
 

Author Comment

by:NJ-EWhite
ID: 41767605
However, when I look at the VM Server_replica, I see a Configuration Issue and it says Virtural machine disks consolidation is needed..

Can I consolidate the replica and still have the users attached to VM Server?
0
 
LVL 118
ID: 41767642
this is a replica, operations cannot be completed on a replica, because it's synced with the Parent VM!

what are you trying to do on the replica!?
0
 

Author Comment

by:NJ-EWhite
ID: 41767670
The attached is what I'm seeing when I look at my Virtual Devices.

 I see a Configuration Issue and it says Virtual machine disks consolidation is needed..
VCenter.png
0
 
LVL 118
ID: 41767678
Yes, it's a replica of a production VM, from VMware Replication or Veeam Backup and replication.

do you have a production VM which is currently on....called this?

Leave alone... or you will break the replica link between Parent and Replica!
0
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Author Comment

by:NJ-EWhite
ID: 41767691
Yes I do.  OK!

Any suggestions?
0
 
LVL 118
ID: 41767713
Any suggestions for what ?
0
 

Author Comment

by:NJ-EWhite
ID: 41767719
About the original error:

I'm getting the following error message from one of my replication jobs:

     Processing configuration Error: A general system error occurred: The called function cannot be performed on
     partial chains. Open the parent virtual disk VM disk size changed since last sync, deleting all restore points
     Error: A general system error occurred: The called function cannot be performed on partial chains. Open the
     parent virtual disk

 Has anyone seen this before and or no of a solution?
0
 
LVL 118

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE) earned 500 total points
ID: 41767731
so this is a replication job error ?

sorry, I misread.....

this is when the job runs.

Okay, have any changes been made to the original parent VMDK ?

e.g. has someone changed it's disk size, because this has broken replication.

see here

Resizing virtual machine disk files that are protected by vSphere Replication (VR) using VMware vCenter Site Recovery Manager (2042790)

or complete a Full Sync.
0
 

Author Comment

by:NJ-EWhite
ID: 41767772
Thanks,

I will try this tonight.
0
 
LVL 118
ID: 41767784
no problems
0
 

Author Comment

by:NJ-EWhite
ID: 41769593
Andrew Hancock,

I tried what your recommended, but now I'm getting the following error when I try to power on the VM:

An error was received from the ESX host while powering on VM wlldocsql.
Cannot open the disk '/vmfs/volumes/51af4020-b48a54e4-5068-a0369f1d557c/wlldocsql/wlldocsql.vmdk' or one of the snapshot disks it depends on.

Now I'm stuck.  Do you know how I can fix this?
The file specified is not a virtual disk
0
 
LVL 118
ID: 41769814
possible the VMDK is corrupted, can you check if the VM is running on a snapshot disk.

see my EE Article for guidance

HOW TO: VMware Snapshots :- Be Patient
0
 

Author Comment

by:NJ-EWhite
ID: 41770271
Last Night I ended up Recreating the VM Descriptor file.  That allowed me to power on my VM, but I still have the original problem.

While trying to follow your advice, I got stuck at cloning the VM.  I didn't have enough space in my datastore to complete the cloning.
0

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