Processing configuration Error: A general system error occurred: The called function cannot be performed on partial chains. ]

Yes, we've seen this snapshot issue.

screenshot of VM folder and files please.

Is this a VDI client or server ?

It is a Server.

Because I'm pretty new with this, how do I get in to the VM folders and files in order to take a screen print.

Let me know if the attached is what you needed?

I think you needed also the folder listing.

I see there is both a wlldocsql and a wlldocsqlTEMP wich the VM server is the wlldcosql.

there are no snapshots, that I can see.

what operation is trying to be performed, when the error occurs ?

I assume the VM is currently powered up?

Yes it is powered up.

However, when I look at the VM Server_replica, I see a Configuration Issue and it says Virtural machine disks consolidation is needed..

Can I consolidate the replica and still have the users attached to VM Server?

this is a replica, operations cannot be completed on a replica, because it's synced with the Parent VM!

what are you trying to do on the replica!?

The attached is what I'm seeing when I look at my Virtual Devices.

 I see a Configuration Issue and it says Virtual machine disks consolidation is needed..
VCenter.png

Yes, it's a replica of a production VM, from VMware Replication or Veeam Backup and replication.

do you have a production VM which is currently on....called this?

Leave alone... or you will break the replica link between Parent and Replica!

Yes I do.  OK!

Any suggestions?

Any suggestions for what ?

About the original error:

I'm getting the following error message from one of my replication jobs:

     Processing configuration Error: A general system error occurred: The called function cannot be performed on
     partial chains. Open the parent virtual disk VM disk size changed since last sync, deleting all restore points
     Error: A general system error occurred: The called function cannot be performed on partial chains. Open the
     parent virtual disk

 Has anyone seen this before and or no of a solution?

Thanks,

I will try this tonight.

no problems

Andrew Hancock,

I tried what your recommended, but now I'm getting the following error when I try to power on the VM:

An error was received from the ESX host while powering on VM wlldocsql.
Cannot open the disk '/vmfs/volumes/51af4020-b48a54e4-5068-a0369f1d557c/wlldocsql/wlldocsql.vmdk' or one of the snapshot disks it depends on.

Now I'm stuck.  Do you know how I can fix this?
The file specified is not a virtual disk

possible the VMDK is corrupted, can you check if the VM is running on a snapshot disk.

see my EE Article for guidance

HOW TO: VMware Snapshots :- Be Patient

Last Night I ended up Recreating the VM Descriptor file.  That allowed me to power on my VM, but I still have the original problem.

While trying to follow your advice, I got stuck at cloning the VM.  I didn't have enough space in my datastore to complete the cloning.