Solved

NTVDM encountered a hard error on Windows Server 2003 SP2

Posted on 2016-08-23
7
295 Views
Last Modified: 2016-08-24
On 1 of our Win 2003 servers SP2, I am suddenly getting an error message - "ntvdm.exe encountered a hard error".   I can not find anything particularly that was going on when the messages appeared.  Neither of the 2 options, close or ignore, does anything.  I've searched it and cannot find a solution that seems to make sense.  Can anyone shed any light on this?  Thanks.
0
Comment
Question by:mp5jake
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
7 Comments
 
LVL 16

Accepted Solution

by:
FOX earned 500 total points
ID: 41767573
change the user variables to c:\temp as opposed to %USERPROFILE%\Local Settings\Temp.

ref link:https://social.technet.microsoft.com/Forums/sharepoint/en-US/aaede3d8-9372-4449-b20f-9adc05a9e6f7/ntvdm-encountered-a-hard-error?forum=winservergen

(last 2 comments in the thread)
0
 

Author Comment

by:mp5jake
ID: 41767622
I checked the registry values as outlined above and the NtfsDisable8dot3NameCreation was  0.  The value of Win95TruncatedExtensions value was  1.  No changes needed

The TMP and TEMP value were set to the users directory instead of %USERPROFILE%\Local Settings\Temp.  I changed the value to C:\Temp and created the c:\TEMP directory.  I did change this but I still have the problem

I will now check the Wow32.dll

Thank You
0
Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

 

Author Comment

by:mp5jake
ID: 41767687
Wow32.dll is an older version 5.2.3790.3959 and it should be 5.2.3790.4087

How can I get a newer version?
0
 

Author Comment

by:mp5jake
ID: 41767690
Never mind - I missed the link.  I am downloading the fix right now.
0
 

Author Comment

by:mp5jake
ID: 41767802
Turns out my server is 32bit.  back to the drawing board...  :(
0
 

Author Comment

by:mp5jake
ID: 41769518
We closed 16 Bit programs from running and it solved the problem.   Thank You all for your help.
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

So you have two Windows Servers and you have a directory/folder/files on one that you'd like to mirror to the other?  You don't really want to deal with DFS or a 3rd party solution like Doubletake. You can use Robocopy from the Windows Server 200…
Recently, I had the need to build a standalone system to run a point-of-sale system. I’m running this on a low-voltage Atom processor, so I wanted a light-weight operating system, but still needed Windows. I chose to use Microsoft Windows Server 200…
In this video we outline the Physical Segments view of NetCrunch network monitor. By following this brief how-to video, you will be able to learn how NetCrunch visualizes your network, how granular is the information collected, as well as where to f…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question