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XenMobile airprint policy

Posted on 2016-08-23
Medium Priority
Last Modified: 2016-10-25
Our setup is below:

XenDesktop 7.6
Server 2008R2
Netscaler 11.0
XenMobile 10.3
iPad 9.3 IOS

Per Citrix, xenmobile is what is needed in order to allow a session to print to an air printer through an IOS device (iPad in my case).  We have spent a multiple days setting up and configuring a XenMobile server, with 2 SSL certificate, configuration of netscaler.  I installed WorxHome on the iPad which works like it should.  I have been on the phone with Citrix XenMobile support over the past month manyl times trying to get an airprinter to work.  I have tried a couple different air printers with no luck.  

For the airrpint policy (device Policy) on xenmobile, I have recreated the policy too many times to count as it needs the resource path.  I contacted Brother who did not know what the resource path was and had to get their engineers involved.  The resource path was /ipp/print.  No luck and thinking about scrapping this whole set up.  

Has anybody had any luck with XenMobile printing from a citrix session.  Any googling just leads you to the Citrix documentation on how to set up a device policy.
Question by:accucom
  • 2
LVL 52

Accepted Solution

Jackie Man earned 2000 total points
ID: 41790893
I am attending a workshop organized by Citrix regarding xenmobile and their sales just expressed that Citrix just makes use of an API from Apple regarding the airprint policy and the API is just an on/off switch and the control of airprint printer is still on hand of iOS.

Worx Home
LVL 52

Expert Comment

by:Jackie Man
ID: 41790897
Is your iPad in the same subnet of your airprint printer? Can you print to airprint printer from other apps?

Author Closing Comment

ID: 41816668
Yeah, you are right.  XenMobile is nothing more than adding a new server that allows for a policy to be created but does nothing to assist with connecting to the air printer.  2 of the reps from citrix said they havent set up air print policies before.  After spending many hours building the xenmobile server, adding two SSL certs and configuring the netscaler, we decided to not to go this route.
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