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How to check for encryption viruses

Customer thinks he may have clicked on something (novice user)

How do I test to see if all is ok or not?
What Ap is particularly good?

I'm testing with trend micro house call now

Also is it a good idea to revert backward a day beofre if there is an all clear just to be sure to be sure ?

Anti-Virus Apps

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8/22/2022 - Mon