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Dialog Box Hidden Excel

Posted on 2016-08-23
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Last Modified: 2016-08-28
I have a dialog box hidden behind excel spreadsheet. It just started happening rendering the add in useless. How do I fix?
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Question by:wagamama123
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by:John Hurst
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You should be able to minimize the sheet (standard upper right Windows control icons) and see what is going on.
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by:wagamama123
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i have done that and other simple ideas. I am 2 hours into this. its not a simple fix.

I have uninstalled the add in 4 times. No help there.

It all started when I minimized the dialog box. You can ss that it is open when you you hiver over ezcel in the task bar.  I just cant make maximize an appear in front of the spreadsheet.
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by:wagamama123
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Edit.  It all started when I minimized the dialog box. You can see that it is open when you you hover over excel in the task bar.  I just cant make it maximize and appear in front of the spreadsheet.
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by:John Hurst
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Can you close the workbook?  Then make a new (blank) workbook and minimize it?
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Author Comment

by:wagamama123
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Yes. Competely functional. Except for the add in dialog box.
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by:John Hurst
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Maybe the add-in is no good.
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by:wagamama123
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working fine for weeks
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by:John Hurst
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I do not know. If it worked, and now you can set up a new workbook situation and it does not work, something went wrong.
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by:wagamama123
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Indeed.
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by:John Hurst
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Try the following:

Make sure you know where the add-in is (what folder).

Close Excel.

Open Excel with Run as Administrator. Remove the add-in (not disable - remove). Now click Add and navigate to the folder where the add-in lives and add it from there.

Close out and test.
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Author Comment

by:wagamama123
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How do I run as admin? I am the only user of the computer fyi.
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by:John Hurst
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Right click on Excel and select Run as Administrator.
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by:wagamama123
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When I right click there is not to run as admin.
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Author Comment

by:wagamama123
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There is no option to run as admin on a right click
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by:John Hurst
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There is. I do not know what operating system you have.

Go here:  C:\Program Files (x86)\Microsoft Office\root\Office16  or wherever Excel.exe is

Find Excel. exe in the folder above and right click on it, Run as Administrator is an option.
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by:wagamama123
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I found it in the properties dialog box. I am unable to check the box that says "Run as Administrator"
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by:wagamama123
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Its greyed out
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by:John Hurst
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Then the user name you logged in as is not a member of the administrators group.
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by:wagamama123
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How do  I add myself to the admin group?
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by:wagamama123
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Should I start another thread for help with this?
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by:John Hurst
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You have to be an administrator to do this.

Right Click on Computer / My Computer and select Manage. In the Window that comes up , select Users and Groups, Users, and see your username at the right. Click on Member of  and add yourself to Administrators.
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by:John Hurst
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Should I start another thread for help with this?  

No. That will just fragment the work.
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by:wagamama123
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Under Accounts it says the following (I have made no changes yet)

Local Account
Administrator

Is there more than one level  of admin?
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by:John Hurst
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Who do you log on as?  

No there is not more than one level of admin
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by:wagamama123
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As me. This is my computer. I live alone.
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by:John Hurst
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You want to be here:

Windows-10-User-Groups
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by:John Hurst
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There is no "ME" in your list. What name do you use?
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by:wagamama123
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by:wagamama123
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Blake
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by:John Hurst
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That says you are Administrator

I found it in the properties dialog box. I am unable to check the box that says "Run as Administrator"  Forget this.

Go here:  C:\Program Files (x86)\Microsoft Office\root\Office16  or wherever Excel.exe is

Right click on excel.exe and select Run as Administrator.

If you really cannot, something is wrong with your operating system.
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by:wagamama123
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Ok. Got there. I am running as admin. What should I do?
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by:John Hurst
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Go to my post above  Go here:  C:\Program Files (x86)\Microsoft Office\root\Office16  or wherever Excel.exe is

Did that not work?
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by:wagamama123
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Which post? What shold I do?
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by:John Hurst
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Lordy lordy - Please read.

Go here:  C:\Program Files (x86)\Microsoft Office\root\Office16  or wherever Excel.exe is

 Right click on excel.exe and select Run as Administrator.
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Author Comment

by:wagamama123
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I DID THAT!!!
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Author Comment

by:wagamama123
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Above post:
Ok. Got there. I am running as admin. What should I do?
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by:John Hurst
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OK, so your operating system is hosed.

What OS. You need to do a Repair Install.
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by:wagamama123
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Windows 10
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Author Comment

by:wagamama123
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How do I do that?
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by:John Hurst
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Do a Windows 10 repair install

Go to the Media Creation Link

https://www.microsoft.com/en-us/software-download/windows10

Click on Upgrade to Windows 10 (even if Windows 10 is running), click on the Download button, select Open (Run) but NOT Save. Allow the program to run. Allow drivers to update. Then select Keep Everything.

This issue may be why the Excel function is not working
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Author Comment

by:wagamama123
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Ok. Says it is going to be awhile. Going to retire. Have a good night.
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by:John Hurst
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It takes about 3 hours.
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Author Comment

by:wagamama123
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No change. The Dialog box is doing the same thing.
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wagamama123 earned 0 total points
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by:John Hurst
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I am glad you found a solution. Thanks.
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Author Closing Comment

by:wagamama123
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Yes
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