Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 175
  • Last Modified:

Dialog Box Hidden Excel

I have a dialog box hidden behind excel spreadsheet. It just started happening rendering the add in useless. How do I fix?
0
wagamama123
Asked:
wagamama123
  • 26
  • 20
1 Solution
 
John HurstBusiness Consultant (Owner)Commented:
You should be able to minimize the sheet (standard upper right Windows control icons) and see what is going on.
0
 
wagamama123Author Commented:
i have done that and other simple ideas. I am 2 hours into this. its not a simple fix.

I have uninstalled the add in 4 times. No help there.

It all started when I minimized the dialog box. You can ss that it is open when you you hiver over ezcel in the task bar.  I just cant make maximize an appear in front of the spreadsheet.
0
 
wagamama123Author Commented:
Edit.  It all started when I minimized the dialog box. You can see that it is open when you you hover over excel in the task bar.  I just cant make it maximize and appear in front of the spreadsheet.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
John HurstBusiness Consultant (Owner)Commented:
Can you close the workbook?  Then make a new (blank) workbook and minimize it?
0
 
wagamama123Author Commented:
Yes. Competely functional. Except for the add in dialog box.
0
 
John HurstBusiness Consultant (Owner)Commented:
Maybe the add-in is no good.
0
 
wagamama123Author Commented:
working fine for weeks
0
 
John HurstBusiness Consultant (Owner)Commented:
I do not know. If it worked, and now you can set up a new workbook situation and it does not work, something went wrong.
0
 
wagamama123Author Commented:
Indeed.
0
 
John HurstBusiness Consultant (Owner)Commented:
Try the following:

Make sure you know where the add-in is (what folder).

Close Excel.

Open Excel with Run as Administrator. Remove the add-in (not disable - remove). Now click Add and navigate to the folder where the add-in lives and add it from there.

Close out and test.
0
 
wagamama123Author Commented:
How do I run as admin? I am the only user of the computer fyi.
0
 
John HurstBusiness Consultant (Owner)Commented:
Right click on Excel and select Run as Administrator.
0
 
wagamama123Author Commented:
When I right click there is not to run as admin.
0
 
wagamama123Author Commented:
There is no option to run as admin on a right click
0
 
John HurstBusiness Consultant (Owner)Commented:
There is. I do not know what operating system you have.

Go here:  C:\Program Files (x86)\Microsoft Office\root\Office16  or wherever Excel.exe is

Find Excel. exe in the folder above and right click on it, Run as Administrator is an option.
0
 
wagamama123Author Commented:
I found it in the properties dialog box. I am unable to check the box that says "Run as Administrator"
0
 
wagamama123Author Commented:
Its greyed out
0
 
John HurstBusiness Consultant (Owner)Commented:
Then the user name you logged in as is not a member of the administrators group.
0
 
wagamama123Author Commented:
How do  I add myself to the admin group?
0
 
wagamama123Author Commented:
Should I start another thread for help with this?
0
 
John HurstBusiness Consultant (Owner)Commented:
You have to be an administrator to do this.

Right Click on Computer / My Computer and select Manage. In the Window that comes up , select Users and Groups, Users, and see your username at the right. Click on Member of  and add yourself to Administrators.
0
 
John HurstBusiness Consultant (Owner)Commented:
Should I start another thread for help with this?  

No. That will just fragment the work.
0
 
wagamama123Author Commented:
Under Accounts it says the following (I have made no changes yet)

Local Account
Administrator

Is there more than one level  of admin?
0
 
John HurstBusiness Consultant (Owner)Commented:
Who do you log on as?  

No there is not more than one level of admin
0
 
wagamama123Author Commented:
As me. This is my computer. I live alone.
0
 
John HurstBusiness Consultant (Owner)Commented:
You want to be here:

Windows-10-User-Groups
0
 
John HurstBusiness Consultant (Owner)Commented:
There is no "ME" in your list. What name do you use?
0
 
wagamama123Author Commented:
0
 
wagamama123Author Commented:
Blake
0
 
John HurstBusiness Consultant (Owner)Commented:
That says you are Administrator

I found it in the properties dialog box. I am unable to check the box that says "Run as Administrator"  Forget this.

Go here:  C:\Program Files (x86)\Microsoft Office\root\Office16  or wherever Excel.exe is

Right click on excel.exe and select Run as Administrator.

If you really cannot, something is wrong with your operating system.
0
 
wagamama123Author Commented:
Ok. Got there. I am running as admin. What should I do?
0
 
John HurstBusiness Consultant (Owner)Commented:
Go to my post above  Go here:  C:\Program Files (x86)\Microsoft Office\root\Office16  or wherever Excel.exe is

Did that not work?
0
 
wagamama123Author Commented:
Which post? What shold I do?
0
 
John HurstBusiness Consultant (Owner)Commented:
Lordy lordy - Please read.

Go here:  C:\Program Files (x86)\Microsoft Office\root\Office16  or wherever Excel.exe is

 Right click on excel.exe and select Run as Administrator.
0
 
wagamama123Author Commented:
I DID THAT!!!
0
 
wagamama123Author Commented:
Above post:
Ok. Got there. I am running as admin. What should I do?
0
 
John HurstBusiness Consultant (Owner)Commented:
OK, so your operating system is hosed.

What OS. You need to do a Repair Install.
0
 
wagamama123Author Commented:
Windows 10
0
 
wagamama123Author Commented:
How do I do that?
0
 
John HurstBusiness Consultant (Owner)Commented:
Do a Windows 10 repair install

Go to the Media Creation Link

https://www.microsoft.com/en-us/software-download/windows10

Click on Upgrade to Windows 10 (even if Windows 10 is running), click on the Download button, select Open (Run) but NOT Save. Allow the program to run. Allow drivers to update. Then select Keep Everything.

This issue may be why the Excel function is not working
0
 
wagamama123Author Commented:
Ok. Says it is going to be awhile. Going to retire. Have a good night.
0
 
John HurstBusiness Consultant (Owner)Commented:
It takes about 3 hours.
0
 
wagamama123Author Commented:
No change. The Dialog box is doing the same thing.
0
 
John HurstBusiness Consultant (Owner)Commented:
I am glad you found a solution. Thanks.
0
 
wagamama123Author Commented:
Yes
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

  • 26
  • 20
Tackle projects and never again get stuck behind a technical roadblock.
Join Now