Solved

How to hide retention policy in Outlook 2016 reading pane

Posted on 2016-08-23
5
792 Views
Last Modified: 2016-08-26
Hello Everyone,
I have Exchange 2013 configured with email retention policies. My end users with Outlook 2016 have noticed that when viewing emails , the retention policy name and expiration date now show up in the reading pane. Is there a way to disable this for all users so that the retention policy is enabled but does not show up on each email in the reading pane?

Thanks
0
Comment
Question by:RMChelp
  • 2
  • 2
5 Comments
 
LVL 18

Expert Comment

by:Serena Hsi
ID: 41769667
What kind of retention policy is it?

Outlook 2016 (and 2013) can be configured to apply a retention policy to email messages (your situation) and/or to email folders.

The KB artlcle for Office details how to setup either or how to remove a policy.
0
 
LVL 36

Expert Comment

by:Jian An Lim
ID: 41769727
OverView: https://technet.microsoft.com/en-us/library/dn775046(v=exchg.150).aspx

By default, user can assign personal retention tag to a folder

So you don't want them to appear, you just need to remove the personal tag from Default MRM Policy OR assign user to a empty new MRM policy that consist of no personal tag.

To do so, read https://technet.microsoft.com/en-us/library/dd362328(v=exchg.150).aspx
0
 

Author Comment

by:RMChelp
ID: 41770762
Thanks Jian. I was hoping to hide the tag name from Outlook so it does not display. I currently have the tag apply to the entire mailbox so that it deletes emails older than x amount of days. This is controlled so that users cannot remove the tag and disable this. I was just wanting to hide the name is all.
Thanks
0
 
LVL 36

Accepted Solution

by:
Jian An Lim earned 500 total points
ID: 41771087
for what you are looking is not possible.
0
 

Author Closing Comment

by:RMChelp
ID: 41772261
Thanks for looking into this. I will close this question now since what I am looking for is not possible
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question