We help IT Professionals succeed at work.

El Capitan will not Quit

245 Views
Last Modified: 2016-08-24
I seemed to have had a problem with Finder hanging, so I Restart that application. That does to help.

When I close other applications, the menu bar at the top disappears.

Attached is an image when I select Finder > Open I et this error.

Finder hanging
What can I do to shut my MacBook Pro down gracefully?

Thanks
Comment
Watch Question

JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
curiouswebsterSoftware Engineer

Author

Commented:
Control-Option-Esc does not do anything, but I can use the menu option

Finder only has Relaunch option and I have tried this dozens of times already...

Sleep works but Log Out does not
bbaoIT Consultant
CERTIFIED EXPERT
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
curiouswebsterSoftware Engineer

Author

Commented:
Finder stopped opening so I needed to use the Terminal part of your instructions. I successfully removed this file:

rm ~/Library/Preferences/com.apple.finder.plist

But can not restart my computer.

Finder is dead and is blocking Trash from opening and the machine from closing.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Sorry about my error - I was going from memory. I should not do that :)

Is it feasible to force the computer off. That is what I have done any number of times on Windows computers and once on a Server when all else does not work.
curiouswebsterSoftware Engineer

Author

Commented:
I am preparing that as my last ditch effort.
bbaoIT Consultant
CERTIFIED EXPERT
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
CERTIFIED EXPERT
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
CERTIFIED EXPERT
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
CERTIFIED EXPERT
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
CERTIFIED EXPERT
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
curiouswebsterSoftware Engineer

Author

Commented:
Thanks for the help. I thought I closed this hours ago but have been unable to do so with the app.

A hard restart did the trick!

I will assign points when back online
curiouswebsterSoftware Engineer

Author

Commented:
thanks
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I am glad you got your machine working. Good News.

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.