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Cannot change Eizo FlexScan S1921 W10 64 Resolution (Running Via Belkin KVM Switch)

Posted on 2016-08-24
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Last Modified: 2016-09-11
Hi,

Not a power user of W10 but I have this monitor at home too and runs fine on W10. For some reason driver (assume) just runs the screen in quite a poor resolution.


Display settings do not give me the option to change it. Any help would be ace.

T H A N K - Y O U
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Question by:Orange777
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Expert Comment

by:rindi
ID: 41768480
What is the resolution you get? the display only supports a low 1280x1024, so you won't get anything higher.
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Author Comment

by:Orange777
ID: 41768518
Hi rindi!

Sorry - bad question from me - I should say it's stuck on 1366 x768

when I flick back to W7 using same Monitor I get 1280 x 1024 which is fine

poor res - should say cannot change instead
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Expert Comment

by:rindi
ID: 41768521
If you connect the display directly to the PC (without the KVM in between), do you get the correct resolution?
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Author Comment

by:Orange777
ID: 41768645
Ah ok - not tried that and will be quite hard as the cables are all patched in and hidden. Is that my only option rindi?
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Expert Comment

by:rindi
ID: 41768766
You can also try connecting a different display to the PC. That way you can find out if it is a KVM problem, or a problem with the driver for the PC's video card. What video card is the PC using?
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Author Comment

by:Orange777
ID: 41768916
Ok thanks rindi - will try and get to the cables etc / try new monitor
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Expert Comment

by:rindi
ID: 41788044
Have you got some feedback?
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Author Comment

by:Orange777
ID: 41790731
Sorry! I thought I had sent this. No it did not work. Monitor fine. Just cannot access the settings. I do appreciate your help though
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Expert Comment

by:rindi
ID: 41790796
You mean that when you connected the display directly to the PC, not via the KVM, you got the correct resolution? Or you got the same wrong resolution?
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Author Comment

by:Orange777
ID: 41793151
Hi Rindi - yes it works but the issue is more that there is no way to change it in W10 rendering the system un useable.

I don't know why you can't change the resolution. Never seen this problem before.

Thanks again for trying to help
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Accepted Solution

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rindi earned 500 total points
ID: 41793176
So with it connected directly to the PC, it gets the correct resolution, while when connected to the KVM switch, it doesn't?

If that is the case you can try right clicking an empty space on the display, and then selecting "Display settings". Then "Advanced Display settings". Now "Display Adapter Properties", and then the "Monitor" tab abd then "Properties". Now on "Driver" and "Update Driver". Now "Browse my Computer for driver software", and then on "Let me pick from a list of device drivers on my computer". Now uncheck "Show compatible hardware".

Now select "Standard Monitor types". Now find "Digital Flat Panel (1280x1024  60Hz)". Select this and allow it to install. As far as I know you usually need a reboot after that, and then you should get the option to set the resolution to 1280x1024.
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Author Closing Comment

by:Orange777
ID: 41793329
Thank you!!
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