Solved

Cannot change Eizo FlexScan S1921 W10 64 Resolution (Running Via Belkin KVM Switch)

Posted on 2016-08-24
12
29 Views
Last Modified: 2016-09-11
Hi,

Not a power user of W10 but I have this monitor at home too and runs fine on W10. For some reason driver (assume) just runs the screen in quite a poor resolution.


Display settings do not give me the option to change it. Any help would be ace.

T H A N K - Y O U
0
Comment
Question by:Orange777
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 6
12 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 41768480
What is the resolution you get? the display only supports a low 1280x1024, so you won't get anything higher.
0
 

Author Comment

by:Orange777
ID: 41768518
Hi rindi!

Sorry - bad question from me - I should say it's stuck on 1366 x768

when I flick back to W7 using same Monitor I get 1280 x 1024 which is fine

poor res - should say cannot change instead
0
 
LVL 88

Expert Comment

by:rindi
ID: 41768521
If you connect the display directly to the PC (without the KVM in between), do you get the correct resolution?
0
Forrester Webinar: xMatters Delivers 261% ROI

Guest speaker Dean Davison, Forrester Principal Consultant, explains how a Fortune 500 communication company using xMatters found these results: Achieved a 261% ROI, Experienced $753,280 in net present value benefits over 3 years and Reduced MTTR by 91% for tier 1 incidents.

 

Author Comment

by:Orange777
ID: 41768645
Ah ok - not tried that and will be quite hard as the cables are all patched in and hidden. Is that my only option rindi?
0
 
LVL 88

Expert Comment

by:rindi
ID: 41768766
You can also try connecting a different display to the PC. That way you can find out if it is a KVM problem, or a problem with the driver for the PC's video card. What video card is the PC using?
0
 

Author Comment

by:Orange777
ID: 41768916
Ok thanks rindi - will try and get to the cables etc / try new monitor
0
 
LVL 88

Expert Comment

by:rindi
ID: 41788044
Have you got some feedback?
0
 

Author Comment

by:Orange777
ID: 41790731
Sorry! I thought I had sent this. No it did not work. Monitor fine. Just cannot access the settings. I do appreciate your help though
0
 
LVL 88

Expert Comment

by:rindi
ID: 41790796
You mean that when you connected the display directly to the PC, not via the KVM, you got the correct resolution? Or you got the same wrong resolution?
0
 

Author Comment

by:Orange777
ID: 41793151
Hi Rindi - yes it works but the issue is more that there is no way to change it in W10 rendering the system un useable.

I don't know why you can't change the resolution. Never seen this problem before.

Thanks again for trying to help
0
 
LVL 88

Accepted Solution

by:
rindi earned 500 total points
ID: 41793176
So with it connected directly to the PC, it gets the correct resolution, while when connected to the KVM switch, it doesn't?

If that is the case you can try right clicking an empty space on the display, and then selecting "Display settings". Then "Advanced Display settings". Now "Display Adapter Properties", and then the "Monitor" tab abd then "Properties". Now on "Driver" and "Update Driver". Now "Browse my Computer for driver software", and then on "Let me pick from a list of device drivers on my computer". Now uncheck "Show compatible hardware".

Now select "Standard Monitor types". Now find "Digital Flat Panel (1280x1024  60Hz)". Select this and allow it to install. As far as I know you usually need a reboot after that, and then you should get the option to set the resolution to 1280x1024.
0
 

Author Closing Comment

by:Orange777
ID: 41793329
Thank you!!
0

Featured Post

Free eBook: Backup on AWS

Everything you need to know about backup and disaster recovery with AWS, for FREE!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question