Solved

Office Outlook 2013  - Can not drag and drop

Posted on 2016-08-24
6
715 Views
Last Modified: 2016-08-24
Hi All,

i have an Office Outlook 2013 installed on my laptop. When I read my email and I am done with it I drag and drop it to my folders on the left hand side where my inbox, sent , delete etc folder are.
Now, I am not able to drag and drop them. it looks strange that i cannot click on the left side of the email message and move them to the appropriate folders.

Do you know why this happens? it is a bug? and if so, there is any fix for it?
0
Comment
Question by:mallony
  • 3
  • 2
6 Comments
 
LVL 90

Accepted Solution

by:
John Hurst earned 250 total points
ID: 41768682
Try an Office Repair from Control Panel, Programs and Features. Click on Office and select Repair.

If this does not work, make a new, test, Windows User Profile (Account). Log into the new Windows Account, set up Outlook and test.

Any results?
0
 
LVL 17

Expert Comment

by:xtermie
ID: 41768696
While Outlook is your active window, hit "Esc" key several times, and drag-and-drop should come back. It worked for me when I experienced the same problem.
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 41768701
Also, how large is the PST file?
0
Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

 
LVL 17

Assisted Solution

by:xtermie
xtermie earned 250 total points
ID: 41768707
Also, please see similar case here
https://www.experts-exchange.com/questions/22111258/CAN'T-DRAG-AND-DROP-IN-OUTLOOK.html

If you have two personal folders, your solution is in the above case
0
 

Author Closing Comment

by:mallony
ID: 41768978
Thanks for your help.
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 41768992
You are very welcome and I was happy to help
0

Featured Post

Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

Join & Write a Comment

Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now