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Fie on windows server 2008 not accessible

Posted on 2016-08-24
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Last Modified: 2016-09-14
File on the server are are corrupt starting of august 10. the file as the good size but we can not open them.
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Question by:Christian Gingras
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Expert Comment

by:FOX
ID: 41768841
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Author Comment

by:Christian Gingras
ID: 41768863
Hi,

I have tried this and same issue.

christian
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Expert Comment

by:FOX
ID: 41768871
What is the exact error you are getting when trying to open a file?  attach screenshot if you can
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:Christian Gingras
ID: 41768964
file.jpg
it said file invalid in excel or in adobe acrobat reader for some pdf.
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Author Comment

by:Christian Gingras
ID: 41768983
Hi,

also on the windows server 2008 log it is all empty since august 9 till this morning that i have reboot the server.

christian
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CompProbSolv earned 250 total points (awarded by participants)
ID: 41769067
Is it possible that you've been hit with one of the ransomware viruses?  They are usually easy to detect with Malwarebytes or SuperAntiSpyware or a variety of other anti-malware programs.

Ransomware viruses will typically leave a few files in each corrupted folder with instructions about how to pay the ransom (not recommended!).  Take a look at some of the folders to see if such files exist.

No certainty that this is the issue, just one of many possibilities.
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Author Comment

by:Christian Gingras
ID: 41769132
I just test Malwaerebytes and nothing found.  And also i notice that my event log is empty from august 10 till this morning that i have reboot the server.

Strange.
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Assisted Solution

by:Scott Silva
Scott Silva earned 250 total points (awarded by participants)
ID: 41769473
If you open the program first then browse to the file does it open? IE... Open Excel, and from file open in Excel browse to the .XLSM file. If this works, something has damaged your file associations. If this doesn't work, I would also assume you got hit with a ransomware program that didn't get to finish encrypting before either the host locked up.
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Expert Comment

by:Scott Silva
ID: 41797503
Both comments seemed as best solutions if poster had followed through.
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