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  • Status: Solved
  • Priority: Medium
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Fie on windows server 2008 not accessible

File on the server are are corrupt starting of august 10. the file as the good size but we can not open them.
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Christian Gingras
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Christian Gingras
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2 Solutions
 
FOXActive Directory/Exchange EngineerCommented:
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Christian GingrasAuthor Commented:
Hi,

I have tried this and same issue.

christian
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FOXActive Directory/Exchange EngineerCommented:
What is the exact error you are getting when trying to open a file?  attach screenshot if you can
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Christian GingrasAuthor Commented:
file.jpg
it said file invalid in excel or in adobe acrobat reader for some pdf.
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Christian GingrasAuthor Commented:
Hi,

also on the windows server 2008 log it is all empty since august 9 till this morning that i have reboot the server.

christian
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CompProbSolvCommented:
Is it possible that you've been hit with one of the ransomware viruses?  They are usually easy to detect with Malwarebytes or SuperAntiSpyware or a variety of other anti-malware programs.

Ransomware viruses will typically leave a few files in each corrupted folder with instructions about how to pay the ransom (not recommended!).  Take a look at some of the folders to see if such files exist.

No certainty that this is the issue, just one of many possibilities.
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Christian GingrasAuthor Commented:
I just test Malwaerebytes and nothing found.  And also i notice that my event log is empty from august 10 till this morning that i have reboot the server.

Strange.
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Scott SilvaNetwork AdministratorCommented:
If you open the program first then browse to the file does it open? IE... Open Excel, and from file open in Excel browse to the .XLSM file. If this works, something has damaged your file associations. If this doesn't work, I would also assume you got hit with a ransomware program that didn't get to finish encrypting before either the host locked up.
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Scott SilvaNetwork AdministratorCommented:
Both comments seemed as best solutions if poster had followed through.
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