Solved

Windows 10 USB / Serial Port Problem

Posted on 2016-08-24
5
36 Views
Last Modified: 2016-09-28
I use USB relay boards (manufactured by Velleman) on our bespoke retail system and they install to a virtual COM port and have worked like a charm on various pcs / with Visual Basic / VBA for some years. I have these installed in 8 premises without a problem on Windows 7 & 8.1 machines.

The latest batch of PCs we've purchased are Windows 10 of course which didn't seem like a problem but now I've found that although the serial port shows in device manager as expected, and I can control the board as before, I cannot seem to get any input from the port. Normally when I press a button on the board, a data packet is received but now there is nothing. Without looking into the driver software, is there any Windows 10 reason anyone knows of which might block such input for example?

Any thoughts most welcome, thanks.
0
Comment
Question by:nigelr99
  • 2
5 Comments
 
LVL 93

Accepted Solution

by:
John Hurst earned 250 total points (awarded by participants)
ID: 41768852
Serial port works fine on my home desktop machine (in and out).

1. Have you updated Windows 10 to 14393.82 to check (out today).

2. Have you asked Velleman Support for a driver? They have been good with Support for me (not this board though).
0
 
LVL 37

Assisted Solution

by:bbao
bbao earned 250 total points (awarded by participants)
ID: 41768885
it sounds like a driver compatibility issue on W10.

did you try installing the drive in W7 or W8 compatible mode? just right-click the installer and change to the right Widnows version under Properties / Compatibility.
1
 

Author Comment

by:nigelr99
ID: 41771350
Thanks for the answers - will be working on suggestions today and get back with results!
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 41791084
What did Velleman support say about this?
0

Featured Post

Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprised of “Pairing”, “Per Call Authentication” and “Encryption”, which are all part of the standard DECT protocol.
In the market for a new backup solution for Windows Server 2016? Follow these guidelines to get the most bang for your buck.
An introduction to basic programming syntax in Java by creating a simple program. Viewers can follow the tutorial as they create their first class in Java. Definitions and explanations about each element are given to help prepare viewers for future …
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question