Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Windows 10 USB / Serial Port Problem

Posted on 2016-08-24
5
Medium Priority
?
67 Views
Last Modified: 2016-09-28
I use USB relay boards (manufactured by Velleman) on our bespoke retail system and they install to a virtual COM port and have worked like a charm on various pcs / with Visual Basic / VBA for some years. I have these installed in 8 premises without a problem on Windows 7 & 8.1 machines.

The latest batch of PCs we've purchased are Windows 10 of course which didn't seem like a problem but now I've found that although the serial port shows in device manager as expected, and I can control the board as before, I cannot seem to get any input from the port. Normally when I press a button on the board, a data packet is received but now there is nothing. Without looking into the driver software, is there any Windows 10 reason anyone knows of which might block such input for example?

Any thoughts most welcome, thanks.
0
Comment
Question by:nigelr99
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 98

Accepted Solution

by:
John Hurst earned 1000 total points (awarded by participants)
ID: 41768852
Serial port works fine on my home desktop machine (in and out).

1. Have you updated Windows 10 to 14393.82 to check (out today).

2. Have you asked Velleman Support for a driver? They have been good with Support for me (not this board though).
0
 
LVL 37

Assisted Solution

by:bbao
bbao earned 1000 total points (awarded by participants)
ID: 41768885
it sounds like a driver compatibility issue on W10.

did you try installing the drive in W7 or W8 compatible mode? just right-click the installer and change to the right Widnows version under Properties / Compatibility.
1
 

Author Comment

by:nigelr99
ID: 41771350
Thanks for the answers - will be working on suggestions today and get back with results!
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 41791084
What did Velleman support say about this?
0

Featured Post

Looking for the Wi-Fi vendor that's right for you?

We know how difficult it can be to evaluate Wi-Fi vendors, so we created this helpful Wi-Fi Buyer's Guide to help you find the Wi-Fi vendor that's right for your business! Download the guide and get started on our checklist today!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Arrow Electronics was searching for a KVM  (Keyboard/Video/Mouse) switch that could display on one single monitor the current status of all units being tested on the rack.
The SignAloud Glove is capable of translating American Sign Language signs into text and audio.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
Introduction to Processes
Suggested Courses

609 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question