Solved

how to control if there is internet service

Posted on 2016-08-24
5
76 Views
Last Modified: 2016-08-25
Hello Experts,
The location of our customer usually loses the internet service several times during the day.
Randomly. Creating important communications problems and also our apps are usually transmitting.
We know most of the time its their ISP since this is an island in the middle of the ocean.
Now sometimes, its their modem, or the computer itself.

Is there any way to control these three events and differentiate them?
a windows service, a third party app or maybe some source code visual c# we can adapt ?

What is your best solution ?
Regards
0
Comment
Question by:rguillermo
  • 2
  • 2
5 Comments
 
LVL 90

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 41768924
I would get a good Router to put in front of the modem (that is client side). Turn Logging on for the Router. Set it for Remote Management and put in a secure password.

If Internet goes out, you can quickly tell from the logs if Internet was out or the Client had an issue.
0
 
LVL 7

Accepted Solution

by:
Scobber earned 250 total points
ID: 41769600
You could use PRTG
https://www.paessler.com/
in its default configuration it installs as a service, monitors the computer, network devices, and SAAS endpoints.

From this information you could determine exactly where your problem lies.
The free version is free for 100 sensors (or monitoring points)
1
 

Author Closing Comment

by:rguillermo
ID: 41770378
Thank you very much !!!
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 41770383
You are very welcome and I was happy to help.
0
 
LVL 7

Expert Comment

by:Scobber
ID: 41770392
No worries
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Suggested Solutions

I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
Stuck in voice control mode on your Amazon Firestick?  Here is how to turn it off!!!
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now