Solved

how to control if there is internet service

Posted on 2016-08-24
5
90 Views
Last Modified: 2016-08-25
Hello Experts,
The location of our customer usually loses the internet service several times during the day.
Randomly. Creating important communications problems and also our apps are usually transmitting.
We know most of the time its their ISP since this is an island in the middle of the ocean.
Now sometimes, its their modem, or the computer itself.

Is there any way to control these three events and differentiate them?
a windows service, a third party app or maybe some source code visual c# we can adapt ?

What is your best solution ?
Regards
0
Comment
Question by:rguillermo
  • 2
  • 2
5 Comments
 
LVL 92

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 41768924
I would get a good Router to put in front of the modem (that is client side). Turn Logging on for the Router. Set it for Remote Management and put in a secure password.

If Internet goes out, you can quickly tell from the logs if Internet was out or the Client had an issue.
0
 
LVL 7

Accepted Solution

by:
Scobber earned 250 total points
ID: 41769600
You could use PRTG
https://www.paessler.com/
in its default configuration it installs as a service, monitors the computer, network devices, and SAAS endpoints.

From this information you could determine exactly where your problem lies.
The free version is free for 100 sensors (or monitoring points)
1
 

Author Closing Comment

by:rguillermo
ID: 41770378
Thank you very much !!!
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 41770383
You are very welcome and I was happy to help.
0
 
LVL 7

Expert Comment

by:Scobber
ID: 41770392
No worries
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
A clone is a duplicate copy. Sheep have been cloned and maybe someday even people will be cloned, but disk cloning (performed by the hard drive cloning software) is a vital tool used to manage and protect data. Let’s look at what hard drive cloning …
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now