Weird Outlook Error

Sam Iam
Sam Iam used Ask the Experts™
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When I reset a users password in the active directory i can logon to the users email no problem when.

when I close outlook and reopen it outlook will ask for a domain login but the account is locked.
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FOXActive Directory/Exchange Engineer
Top Expert 2015

Commented:
1.Is the user logged in to Outlook Web Access anywhere?
2.On the workstation..Control Panel>User Accounts>Manage Your Credentials   remove any old entries for outlook, etc.
Commented:
Seems that the user was still logged in the RDS server causing the AD to lock their account.
FOXActive Directory/Exchange Engineer
Top Expert 2015

Commented:
Good find

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