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Weird Outlook Error

Posted on 2016-08-24
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Last Modified: 2016-10-13
When I reset a users password in the active directory i can logon to the users email no problem when.

when I close outlook and reopen it outlook will ask for a domain login but the account is locked.
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Question by:Sam Iam
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Expert Comment

by:FOX
ID: 41769112
1.Is the user logged in to Outlook Web Access anywhere?
2.On the workstation..Control Panel>User Accounts>Manage Your Credentials   remove any old entries for outlook, etc.
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Sam Iam earned 0 total points
ID: 41769147
Seems that the user was still logged in the RDS server causing the AD to lock their account.
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LVL 16

Expert Comment

by:FOX
ID: 41769148
Good find
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