Solved

Weird Outlook Error

Posted on 2016-08-24
4
32 Views
Last Modified: 2016-10-13
When I reset a users password in the active directory i can logon to the users email no problem when.

when I close outlook and reopen it outlook will ask for a domain login but the account is locked.
0
Comment
Question by:Sam Iam
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 16

Expert Comment

by:FOX
ID: 41769112
1.Is the user logged in to Outlook Web Access anywhere?
2.On the workstation..Control Panel>User Accounts>Manage Your Credentials   remove any old entries for outlook, etc.
1
 

Accepted Solution

by:
Sam Iam earned 0 total points
ID: 41769147
Seems that the user was still logged in the RDS server causing the AD to lock their account.
0
 
LVL 16

Expert Comment

by:FOX
ID: 41769148
Good find
0

Featured Post

Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Suggested Courses

626 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question