• Status: Solved
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Weird Outlook Error

When I reset a users password in the active directory i can logon to the users email no problem when.

when I close outlook and reopen it outlook will ask for a domain login but the account is locked.
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Sam Iam
Asked:
Sam Iam
  • 2
1 Solution
 
FOXActive Directory/Exchange EngineerCommented:
1.Is the user logged in to Outlook Web Access anywhere?
2.On the workstation..Control Panel>User Accounts>Manage Your Credentials   remove any old entries for outlook, etc.
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Sam IamAuthor Commented:
Seems that the user was still logged in the RDS server causing the AD to lock their account.
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FOXActive Directory/Exchange EngineerCommented:
Good find
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