Windows 7 Pro desktop icons are blank

LockDown32
LockDown32 used Ask the Experts™
on
It is a network. Server 2012 R2 Server. Windows 7 Professional workstations. The shortcuts on the desktops for programs ran on the server are blank. I know this has always been a problem but this time refreshing the desktop and/or right clicking on the shortcut and Change Icon don't work. When you right click and "Change Icon" the correct icon is shown but it won't update the shortcut.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Senior Engineer
Commented:
Try to manually rebuild the Icon Cache using the Command Prompt

1. Save and close your are work. This procedure will restart the computer when you are done.

2. Open a command prompt..

3. In the command prompt, Copy and paste each command line below exactly as is one at a time and press enter after each command.

NOTE: The last command will restart the computer.
•ie4uinit.exe -ClearIconCache
•taskkill /IM explorer.exe /F
•DEL "%localappdata%\IconCache.db" /A
•DEL "%localappdata%\Microsoft\Windows\Explorer\iconcache*" /A
•shutdown /r /f /t 00
4. The IconCache.db file has now been rebuilt.
LockDown32Owner
Top Expert 2016

Author

Commented:
Worked great. Thanks Scott.
Scott CSenior Engineer

Commented:
Glad I could help.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial