Why did HP update create a new drive?

camtz
camtz used Ask the Experts™
on
Hi, I just upgraded my ENVY notebook using the HP upgrade and it created a new drive "G".  When I open it I have a Hewlett Packard folder and when I open that, I have This is what it looks like from THIS PCThese are the folders inside HP folderwhat you see in Pic 2.  What am I suppose to do with these folders and can I get rid of drive G? Thanks
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Commented:
That was created by an HP program.  Did you intentionally install it or was it automatic?You didn't mention OS or model, but it is probably HP Hardware Diagnostics:
http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5295093&swItemId=ob_165464_1&swEnvOid=4059
Obaid ur RehmanTechnical and Operations Manager
Commented:
It contains diagnostic tools for your system. The best is to move this to a USB flash drive for recovery purposes later.

All the information is discussed here:
http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Delete-quot-HP-Tools-quot-and-Recreate-it-as-a-logical/td-p/1433967
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
You do not seem to need space overall. Unless it bothers you, just leave it. You never know when something might happen. I just ignore these.
noxchoIT Product Manager
Top Expert 2009

Commented:
Nothing. Go to Windows Disk Management (right click on Computer - Management - Disk Management).
There right click on G and select Add Remove Drive Letters. Select Remove.
This will remove the drive fron Windows Explorer and bring you back your calmness. The drive was always there, now it got the drive letter thus you see it.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
@camtz - Thank you and I was happy to help.

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